Customer Service Tech Support

EDUCATION

Universidad Juárez Autónoma de Tabasco

**** - **** ******** *******

Spanish – Native English - Intermediate

• Adobe Dreamweaver CC 2015

• E-Commerce - Google Digital Garage

• Digital Marketing - Google Digital Garage

• Professionals Digital Skills - Google Digital

Garage

EXPERIENCE

TechPeople – Apple Authorized Service

Provider

+52-993******* **************@*****.*** andrebolivarag

• Assisted clients in diagnosing software

and hardware issues

• Maitenance and Repair of Apple

Devices

• Technical Advisory

• Information Technology

• Management of computing equipment

• Tech Support

• Application Software

• Data Management

UJAT - División Académica de Ciencias

y Tecnologías de la Información

PROFESIONAL SKILLS

CERTIFICATES

LANGUAGES

SOFT SKILLS

• Teamwork

• Communication

• Problem solving

• Fast learner

• Customer Service

• Adaptable

• Responsible

• Collaboration

• Typing Skills

• AV Skills

• Social media

• eSkills

• Microsoft Office

•Windows & macOS

• iOS

• Computer Maitenance

& Repair

I am a graduate in Computer Systems focused on solving problems through the use of Information Technology. More than one year of experience in technical support and customer service.

PROFILE

JESÚS ANDRÉ BOLÍVAR AGUILAR

B.S in Computer Systems

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