Emily Ramirez

CUSTOMER SERVICE REPRESENTATIVE

adwcli@r.postjobfree.com

Santa Ana California 92703

949-***-****

Informa/New Hope Natural Media

COSTA MESA MARCH 2023-PRESENT

Customer Service

Event Coordination

Back Office Support

Basic Office Skills

Computer Data Entry

Cool Events General office clerk

ANAHEIM: March2023-PRESENT

Registration Forms

Registration Process

Registration Statements

ACE PARKING

Irvine: CSR/LOT ATTENDANT

FEB 2017-OCT 29 2019

Provided guidance and suggestions to ensure customer satisfaction

Record vehicle identification information into custom hand held computer system accurately

Record description damages on daily car count

Patrolled service parking and lot In order to prevent vehicle damage property damage and/or theft

Processed parking charges to customers accurately,validated parking tickets monitor parking lot within facility on timely basis

Direct traffic during peak hours

Fallas Paderes

Key holder 2010-2015

Arriving early to open the store and start preparations for the day

Leaving late to close the store

Assisting with customer service

unlocking and locking the store, helping customer service employees, and ensuring the store is clean and organized.

Ensure that the store is clean and organized

Manage the alarm system, including setting and disarming it

Ensure that the security system is in working order

Assist cashiers in periods of high customer volume

Supervise the cleaning and delivery staff and oversee them outside of business hours

Identify problems with working conditions and report them to management

Offer support and training to new employees

Perform product demonstrations to customers

Requirements and skills

Proven work experience as a Key Holder or similar role

Presentable demeanor and friendly nature

Diligent and responsible attitude

Excellent interpersonal skills

Good written and verbal communication

Attention to detail

Excellent organizational skills

EDUCATION: GRADUATE 2004 CENTURY HIGH SCHOOL

IRVINE VALLEY COLLEGE 2015-2017

123 Your Street

Your City, ST 12345

(123) 456-78

SKILLS

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AWARDS

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LANGUAGES

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