Center Representative Service Rep
Resume:
Nadia Burnett
Sacramento, CA *****
********@*****.***
To secure a position in Medical Office Administration, that allows me to utilize my effective Education and Training skills with the chance for growth and advancements. Work Experience
Assistant Business Office Manager
Capital Post Acute - Sacramento, CA
May 2022 to June 2022
Assist Business Office Manager with mark up of ancillaries. Provide billing support, collection support and accurately assist with billing follow up on assigned payer type. Follow Accounts Receivable Calendar. Assistant Business Office Manger
Capital Transitional Center - Sacramento, CA
February 2020 to April 2022
Assist Business Office Manager (ABOM) with mark up of ancillaries. Provide billing support, collection support and accurately assist with billing follow up on assigned payer type. Follow Accounts Receivable Calendar. From February 2022 until May 2022 I was the acting BOM. Service Center Representative
Faneuil - Sacramento, CA
October 2018 to February 2020
Assist Consumer with applying for coverage. Handles service and information requests, going over billing and insurance details. Assisting with online services as well as password resets. Customer Service Rep/ Customer Care Rep
TSC
August 2014 to December 2016
State of California Medi-Cal
Xerox State Healthcare
Provided Inbound/Outbound calls for, Providers and Beneficiary. Level II Subject Matter Expert, Escalations and Question Line. Billing claims Inquires, Appeal/CIF status, Provider fiscal data, Pre Authorizations TAR/SAR status, Technical Support, Provider Enrollment, Beneficiary Liaison.OHC removal for State of California Medicare and Medi-cal Analyst. Refill Coordinator
Avella Specialty Pharmacy - Phoenix, AZ
January 2012 to January 2013
Handling Incoming and outgoing phone calls, taking Patient orders, verifying prescription coverage. Working closely with patients and their prescribing physicians to ensure they receive all of their specialty medications when needed. Investigating patients insurance benefits, constant communication with health care providers and benefits as well as manage patients to ensure that the delivery of the their medications or delivered on time.
Education
Medical Office Administration
San Joaquin Valley College
March 2008 to November 2008
Medical Assistant
Sacramento Job Corps Center
November 1994 to March 1996
Skills
• Medical Office Experience
• Office Management
• Analysis skills
• Communication skills
• Medical billing
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