STEVEN HERREN

Caruthersville, MO ***** 573-***-**** adwcis@r.postjobfree.com

Motivated leader with strong organizational and prioritization abilities. Hardworking System Analyst focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Areas of expertise include Management, Systems Administration, Vendor relations, Employee relationships.

SKILLS

Training and Mentoring Courteous and Professional Troubleshooting and Repair Record Keeping

Repair and Installation

Troubleshooting and Diagnostics Verbal and Written Communication

Following Safety Practices Quality Assurance Controls Preventative Maintenance

EXPERIENCE

●Field Service Technician, CompuCom, 03/2022 to Current

Performed annual and preventive system service maintenance. Calibrated instruments, controls and equipment to test function and evaluate performance.

●Lab Technician, Omnium 11/2021 to 03/2022 Blytheville, Ark.

Maintained, calibrated and troubleshot pH probes, EC meters, balances, automatic pipettes and diluters.

Collected, labeled and stored lab samples according to laboratory specifications.

●Network Technician, Pacific Manufacturing Ohio Apr 2021 - June 2021 Jackson, Tn.

Installed and managed connected hardware and application components to assure nonstop environment operations.

Analyzed network issues, developing fixes and troubleshooting problems to maintain organizational effectiveness.

●System Analyst, Century Casinos, Sep 2020 - March 2021, Caruthersville, Mo

Maintains integrity and security of company information with regards to database backup/restore and disaster recovery planning.

Provide technical expertise for operations of the data center.

Interact with all guests and employees to positively affect interactions with guests and employees, and demonstrate resilience to deal with difficult guests in all types of business conditions. Work effectively and courteously with fellow employees. Analyze user requirements, procedures, and problems to automate processing or to improve existing computer systems using Zendesk ticketing system.

Keep informed of new technology and provides training, assists management, and develops services for property information systems.

●Web Designer, Fixmypc396 Web Designers, June 2016 - Current, Caruthersville, MO

Design and maintain websites that we build with Wordpress.

Fix and repair PCs

●Sample Tech, Nucor Steel Sep 2008 - Sep 2020

Analyze LMF samples for chemical analysis and follow laboratory procedures and specifications.

Record process and product data in the system according to production schedule, product specifications, process parameters and work instructions.

●IT Technician, Nucor Steel, Nov 2007 - Sep 2008, Armorel, Ark

Knowledge of computer operating system (i.e.: Windows)Upgrade / install / maintain PC Workstations and laptops.

Install/upgrade/maintain desktop software (i.e.: MS Office).

Printer installations and troubleshooting.Network connectivity.

AS400 connectivity, client access installations / setupAS400

Backup Tape rotation and Initialization

Workstation Imaging Software

●Network Administrator, First Citizens National Bank, Aug 1998 - Nov 2007, Dyersburg, Tn.

Backup to the senior IT Administrator

Work with/troubleshoot server hardware and PC hardware

Install network printers, network switches, and new PCs

Configure new users for Windows and AS400 operating systems

Maintain, build, or repair hardware and software associated with computer systems or other components related to information processing

Work for night person when on vacation to do daily processing

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