DOMINIQUE
ODOM-JENKINS
SKILLS
• Customer Service
• Google Drive
• Outgoing Mail Preparation
• Computer Skills
• Data Entry
• Data Entry and 10-Key
• Customer Satisfaction
Verbal and Written
Communication
•
• MS Office
• Customer Inquiries
An energetic, fast-learner, friendly, and hard-working high school graduate seeking employment. To apply excellent written and oral communication and listening and
comprehension skills, as well as strong ability to remain objective and focused in spite of distractions, in providing outstanding support to company's customers on phone, email, and on the social media.
PROFESSIONAL EXPERIENCE
May 2021 to October 2022
Work Study Student, Washington, DC
Interacted respectfully with others to offer ideas, identify issues and provide assistance.
•
Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
•
Interacted with customers by phone, email or in-person to provide information.
•
Greeted incoming office visitors, answered questions and directed individuals to office locations.
•
Fielded phone calls, took messages and directed callers to appropriate personnel.
•
Managed supplies, processed new orders and maintained inventory organization for team.
•
Received and accurately handled money in payment for equipment.
•
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
•
Arranged meetings for the CEO and coordinated resources for use by all attendees.
•
EDUCATION
CONTACT
Washington, DC 20018
jenkinsdominique19@gmail.
com
May 2022
High School Diploma
Fairmont Heights High School, Capitol Heights, MD
• Honor Roll 2022
• Awarded Softball Player
• 3.5 GPA