Customer Service Data Entry
Resume:
Mary Leach
Lake Saint Louis, MO *****
**********@*****.***
Customer service professional wanting to utilize clerical, organizational, and administrative skills. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Office Administrator
Bass Pro Shops - Saint Charles, MO
June 2021 to Present
Clerical, administrative, human resources, purchase for store, work any department as needed. Cashier
Bass Pro Shops - Saint Charles, MO
April 2019 to June 2021
Cashier work. Money handling. Sales. Customer service skills. Home Health Aide
Emerest Health - St. Louis, MO
January 2020 to March 2021
Caring for people in their homes.
My Choice Representative
Penn National Gaming, Inc. - St. Louis, MO
October 2018 to March 2019
Providing excellent customer service to casino guests. Also, having knowledge of the My Choice program and helping the guests manage their accounts.
Home Health Aide
Algonquin Home Health Care - O'Fallon, MO
May 2013 to October 2018
Home healthcare. Helping clients with everyday tasks. Customer Service is a part of this job. Education
BA in Communications
Lindenwood University
Skills
• Healthcare, customer service, administrative
• Microsoft Office
• Payroll
• Organizational Development
• Caregiving
• Clerical Experience
• Salesforce
• Home Care
• Cleaning Experience
• Front Desk
• Teaching
• Supervising experience
• Supervising experience
• Windows
• Typing
• Retail sales
• Filing
• Interviewing
• Developmental disabilities experience
• Administrative experience
• Customer service
• Microsoft Excel
• Microsoft Word
• Human Resources
• Data Entry
• Organizational Skills
• Sales
• Computer Skills
• Cashiering
• Recruiting
• Employee Orientation
• Microsoft Outlook
• Event Planning
• Accounts Payable
• Communication skills
Certifications and Licenses
Drivers License
Assessments
Work style: Reliability — Highly Proficient
March 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Call center customer service — Expert
January 2021
Applying customer service skills in a call center setting Full results: Expert
Data entry: Accuracy — Highly Proficient
January 2021
Entering data quickly and accurately
Full results: Highly Proficient
Following directions — Highly Proficient
January 2021
Following multi-step instructions
Full results: Highly Proficient
Office manager — Proficient
March 2021
Scheduling and budgeting
Full results: Proficient
Attention to detail — Proficient
March 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer service — Proficient
January 2021
Identifying and resolving common customer issues
Full results: Proficient
Call center customer service — Expert
January 2021
Applying customer service skills in a call center setting Full results: Expert
Customer focus & orientation — Highly Proficient
January 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Administrative assistant/receptionist — Highly Proficient March 2021
Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I have customer service, cashier, money handling, sales, administrative, and organizational skills. I also have knowledge of Microsoft Office (Word, Excel, and Outlook).
Contact this candidate