Office Assistant
Resume:
Carol Banks
Chicago, IL 60626
********@*****.***
Education
Wheaton Central High School 1975
Professional Experience
Oswalt General Surgery, Morris, IL November 2022-March 2023 (relocated)
Office Assistant (PT)
Answer phones
Schedule patient's appointments
Reminder calls to patients of next day appointments
Room patients
Organize and compile physician's daily appointments.
Research patients completed tests results for physician to review.
Illinois Valley Industries, Morris, IL October 2016-December 2022
DSP (PT)
Assisted clients with daily living skills, cleaning, laundry, shopping, financial
Worked with clients completing their goals
Transported clients to activities, events with Special Olympics
Involved clients in community events
Morris Hospital Morris, IL October 1991-November 2022
Surgical Services Secretary (FT)
Scheduling of surgical cases with physician’s, office staff
Verify completeness of surgical record documentation and charges
Secure outside vendors for specialized cases
Compile monthly, quarterly and yearly statistical data.
Ordered department supplies.
Collaborate with management and physicians to ensure the provision of patient care is delivered in a safe, consistent and high-quality environment introducing industry standard safety and quality initiatives throughout the Surgical Services Department
Country Financial, Morris, IL February 2013-October 2016
Office Assistant (PT)
Answering of phones
Receive, document and transmittal of client's payments.
Notification to clients of missing/late payments to eliminate lapse of coverage.
Filing of various communications or changes to policy holders
Personal Characteristics
Enthusiastic individual and excellent communicator with recognized ability to establish and maintain effective working relationships across cross-functional teams with diverse individuals at any level
Proficient at building strategic relationships with staff and physicians to achieve organizational goals
Innovative and reliable individual with proven ability to work effectively in a fast-paced environment, displaying effective multi-tasking and time management skills
Unblemished attendance record
References
Kristopher Oswalt MD General Surgeon at Morris Hospital, Morris, IL
*******@***.***
Cindy Tallman RN Surgical Services Supervisor, Morris Hospital, Morris, IL
********@**************.***
Karen Bryant MS CRNA Riverside Healthcare, Kankakee, IL
***********@***.***
Stephanie Kessler M.S. QIDP Executive Director Illinois Valley Industries
************@*********.***
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