SHANELLE RAMPERSAD
A: *** Sum Sum Hill Claxton Bay E: *******************@*****.*** P: 1-868-***-****
OBJECTIVE:
To become associated with the organization where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.
PROFESSIONAL SUMMARY:
Motivated sales associate with five (5) years of experience within the retail environment and managerial experience. Resourceful expert by learning customer needs and directing them to desirable item whilst, boosting sales and customer loyalty. Provides service with professionalism when answering requests and committed to strengthening customer experience.
WORK EXPERIENCE:
2017 – present: RETAIL SALES ASSOCIATE, PAYLESS SHOESOURCE.
Store opening and closing.
Assisting customers throughout the store.
Handling cash and linx transactions together with assisting customers with refunds and exchanges.
Keeping environment tidy and clean at all times.
Taking inventory each week if needed.
Ensuring other associates is doing daily tasks when asked to do so.
Updating and ensuring the store meets daily goals.
Completing daily paper work.i.e. paid outs, damages, etc.
2016 - 2017: ADMINISTRATIVE CLERK, SOMEDAY INVESTMENT LTD.
Ensuring files are up-to-date (payments, receipts, contracts)
Providing notices for tenants on late payments etc.
Ensuring all tenants is satisfied with their time stayed.
Deposit cheques and minor banking when necessary.
EDUCATION:
Currently attending: DEGREE IN BUSINESS MANAGEMENT,
SCHOOL OF HIGHER EDUCATION.
Organizational Behavior
Quantitative Methods for Business Management
The Business Environment
Effective Financial Management
Innovation and Business Performance
Managing Agile Organizations and People
Operations Management
2014 – 2017: CAPE & CXC
UPPER LEVEL EDUCATION INSTITUTE.
CAPE:
Accounting( unit1 & unit 2): Grade 3
Management of Business (unit 1 & unit 2):Grade 1
Caribbean Studies (unit 1): Grade 2
Communication Studies (unit 1): Grade 3
Economics (unit 1 & unit 2): Grades 4 & 3
CXC:
Mathematics: Grade 1
English: Grade 2
Human and Social Biology: Grade 2
Information Technology: Grade 3
Principles of Accounts: Grade 2
Principles of Business: Grade 1
SKILLS:
Teamwork
Time management
Communication
Basic computer skills
Customer service
Self motivation
Managerial
Creative
CERTIFICATES:
Certificate of merit in Mathematics for recognition of outstanding performance.
Certificate of recognition for excellent and dedication in the business operations of school cafeteria.
Certificate of completion of Achievement.
REFERENCES:
Anthony Rogers Karin Matthews
Teacher Teacher
Couva West Secondary, Couva West Secondary,
Couva. Couva.
767-4295 345-6878
Desiree Ramnarine
Manager
Payless Shoesource Unlimited,
Couva.
706-0794