ALLEN HICKS
* ***** ******* ******, *********, Maryland, 21224, US • 1-443-***-**** • *************@*****.*** Circuit city sales associateAccountable Retail Associate with a high level of initiative and ownership. Accountable Retail Associate with a high level of initiative and ownership. Electronics Sales Associate with a strong work ethic and the ability to remain calm under pressure. Expert
Multi-task-oriented
Sales
Cold calling
Communications
Data entry
Accounts payable/receivable
Territory Sales Experience
Tax preparation
Sales assistance
Customer service
Electronics knowledge
Cash handling accuracy
Business Administration - Some college (No degree) Towson university - 8000 York Rd. Towson, MD 21204 Exited the university in 1992 for the
Business administration - Some college (No degree) Florida state community college of Jacksonville - 501 w. State st. Jacksonville FL 32202 Exited the university in 2012 with 22. Cr.
Business administration - Some college (No degree) Copping state University - 2500 w north avenue Baltimore, MD 21216 Excited in 2014 with 22 credit hrs.
Electrician sales associate - June, 2022 to June, 2022 The Home Depot - Baltimore, MD
Sales associate - June, 2022 to Present
Homedepot - Baltimore, Maryland
Organized displays and stocked shelves to draw customers' attention to specific items. Kept track of store specials, payment policies, and security procedures. Helped team members master sales techniques so they could consistently exceed their goals. Professional Summary
Skills
Education
Work History
Security officer - July, 2008 to August, 2008
1st coast security FCS - Jacksonville, Florida
Was in charge of monitoring and authorizing the entry and exit of vehicles, cargo trucks, and visitors. Led property safety inspections on a regular basis and oversaw corrective action when potential hazards were discovered. Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas. Patrolled and monitored the premises in a company vehicle, on a bicycle, and on foot. Allowed approved people to enter secure areas with an escort. Checked the identification of everyone who entered and exited the facility to eliminate unauthorized visitors. Checked the identification of everyone who entered and exited the facility to eliminate unauthorized visitors. Checked and verified photo identification prior to granting facility access. Revenue Examiner III - February, 1996 to July, 2007 Comptroller of Maryland - Annapolis, MD
Contacted nrecord fon-filers in regards to maryland state tax returns that needed to be filed by the tax payer in question. audited the tax return for corrections
completed returns for tax payers that needed assisstance in filing a tax return. Answered telephone calls using a database for continuity of service for the compliance division of the maryland state comptrollers office. used a 10-key calculator and mailed correspondence interviewed clients in regards to outstanding tax debts and helped the towards pay agreements. New Homes Sales associate - August, 1999 to July, 2001 Builders First Choice - Columbia, 21046
Worked with escrow companies, lenders, and home inspectors to fulfill the terms and conditions of purchase agreements. Planned and oversaw property closings, which included document signing and money disbursement. Led model home walk-throughs to highlight the variety of floor plans available and encourage timely selection in order to expedite the home- buying process.
Found potential buyers by cold calling them.
Worked with clients to figure out their property requirements and budget constraints. Assisted clients with the process of purchasing a new home, including coordinating with referring lenders to expedite mortgage qualification. Electronics Sales Associate - August, 1998 to August, 1999 Circuit city(now best buy) - Lithicum, MD
Counted money, made change, and stored coupons to keep the cash register drawer organized and balanced. Won
Educated customers on a variety of product offerings, including [Type] products, in order to help them make better purchasing decisions. Completed sales in excess of $[Amount] with a near-zero error rate using a POS system. Completed an average of [Number] transactions in a timely manner each day. Promptly informed the leadership team of any violations of store policies. Processed credit and debit card payments to complete the customer buying experience. Processed credit and debit card payments to complete the customer buying experience. Communicated merchandise needs and issues to appropriate supervisors in a timely manner. Communicated merchandise needs and issues to appropriate supervisors in a timely manner. Maintained a friendly and professional demeanor when dealing with customers. Collaborated with vendors and other stores off-site to locate desired items for customers. Looked through the store's inventory system to see if the items I needed were in stock. Provided product and service information to customers. Was in charge of issuing receipts and processing refunds, credits, and exchanges. Held each member of my team accountable for meeting brand and performance objectives. Gave product demonstrations to highlight features and refocus objections on the positive aspects of the product.