Office Assistant Front Desk
Resume:
Lillian Epps Durant
Alcolu, South Carolina 29001
Career Objective:
To obtain a position where I utilize my knowledge and practical experience in a professional environment.
Summary of Qualifications:
*Motivated self-starter.
*Excellent communication and interpersonal skills enhanced through experience
working with individuals of diverse ages, cultures, and backgrounds.
*Experienced in Microsoft Word, Microsoft Excel, Internet Explorer, Surgical and
Dental Assistant.
*Always eager to learn.
*Experience working in a dental office (including patient scheduling).
*Dentrix experience.
*CareCredit experience.
*X-ray Certification
Education:
Oct. 2020 - Present American Heart Association
Columbia, South Carolina
CPR Certified
Feb. 2019 Palmetto Health Simulation Center
Columbia, South Carolina
CPR Certified
April 2017 American Safety & Health Institute
Columbia, South Carolina
CPR Certified
October 2010 The South Carolina Dental Association
Columbia, South Carolina
Certified Dental Radiologist
March 2009 Carolina Nursing Assistant Program Academy
Columbia, South Carolina
CNA Certificate
Jan.2002-Dec. 2004 Central Carolina Technical College
Sumter, South Carolina
Information Processing
Mar.1994-June1994 Central Carolina Technical College
Sumter, South Carolina
Industrial Mechanic Certificate
Aug.1988-June1992 Manning High School
Manning, South Carolina
Diploma
Work Experience:
Middleburg Oral Surgery, Columbia, South Carolina
Surgical Assistant (June 2020-Present): Provides great experience to patients by speedily attending to them and keeping them focused on their treatment. Prepare patients for their consultations, surgeries, filling out patient’s surgery forms and provide them with follow-up care. I also provide a clean, sterile, friendly and comfortable environment for patients. I also ensure the operation rooms are clean and ready for use. I ensure adequate supply levels are maintained in each operatory, restocking items as required. Excellent ability to operate laboratory and dental operatory instruments, including xray, ultrasonic, and sterilizing equipment.
Affordable Dentures & Implant, Orangeburg, South Carolina
Front Desk Assistant (March2018-June 2020): Scheduled patient appointments, answered and handled phone calls. Checked patients in/out and effectively provided best-in-class customer service and greeted patients at the front desk and efficiently managed patient lobby. Ensured that all interactions between the doctor, staff, and patients ran as smoothly as possible.
Associates in Oral & Maxillofacial Surgery, West Columbia, South Carolina
Surgical Assistant (October 2009 -August 2017): Assisted surgeon with over 20 surgeries a week. Prepared and organized patients’ charts for consultations and surgeries. Answered multi-system phone lines and directed inter-office and outside phone calls. Daily interaction with patients to answer all questions and concerns and perform any other duties that may be required by my position.
Palmetto Optical Lab, Columbia, South Carolina
Lab Technician (July 2007 – October 2009): Prepared and processed over 100 customer lens orders daily. Handled hundreds of incoming and outgoing inventory items throughout the lab. Received and resolved customer complaints and conflicts. Assisted with returns, sorted and distributed mail throughout the business. Prepared documents for ordering supplies for the business and performed other tasks required by my position.
Lean On Me Home Health Care, Manning, South Carolina
Office Assistant/File Clerk (January 2005 -July 2007): Filed and maintained over 80 employees’ weekly logs for each client. Answered multi-system phone lines and directed each call accordingly. Made copies of documents as assigned by the office manager and according to the needs of the office. Maintained and updated list of each employees’ contacts. Distributed incoming mail to the office staff and performed other tasks required by my position.
Federal Mogul, Summerton, South Carolina
Mold Press Operator (March 1995 – July 2007): Trained and coached numerous new team members to run hydraulic machines. Assured that all oil seals were made through the highest standard and quality. Worked with team members to maximized productivity and efficiency. I also met customers weekly orders and performed other tasks required by my position.
Honors
*Award Perfect Attendance, 1995-2006
Federal Mogul, Summerton, South Carolina
*Team Player Award, 1999
Federal Mogul, Summerton, South Carolina
*Dean List, 2002
Central Carolina Technical College, Sumter, South Carolina
*Dean List, 2003-2004
Central Carolina Technical College, Sumter, South Carolina
*CPR Certification 2017
American Safety& Health Institute
References
Dr. Scott Wietecha, Oral Surgeon (Retired)
Associates in Oral and Maxillofacial Surgery, PA
137 Pilgrim Point Drive
Lexington, S.C. 29072
Telephone: 803-***-**** (c)
Email: **********@**.**.***
Lisa Miller, Office Administrator
Associates in Oral and Maxillofacial Surgery, PA
7033 St. Andrews Road
Columbia, S.C. 29212
Telephone :803-***-**** (w)
803-***-**** (c)
Email: *******@******.***
Charity Lemon, Supervisor
209 Kensington Circle
Manning, S.C. 29102
Telephone: 803-***-****
Email: ************@*****.***
Dr. James Mercer, Office Manager
Associates in Oral Maxillofacial Surgery, PA
112 Saluda Ridge Court, Suite 400
West Columbia, S.C. 29169
Telephone: 803-***-**** (w)
803-***-**** (c)
Email: *******@******.***
Contact this candidate