Elise Brown
*************@*****.***
Objective: To obtain a position where my knowledge and skills may be utilized. Skills:
● Read, interpret, apply and explain rules,
regulations, policies and procedures
● Exercise sound judgment
● Understand and interpret documents ● Math skills
● Ability to analyze situations ● Maintain records and prepare reports
● Communicate effectively both orally and
in writing
● Plan and organize work
● Work independently with little direction ● Establish and maintain cooperative and effective working relations with others
● Meet schedules and deadlines ● Operate computer and applicable software
● Provide excellent customer service ● Ability to compose and produce documents with limited supervision
● Ability to complete forms in accordance
with company procedures
● Maintain scheduling and event calendars
● Set up and maintain paper and electronic
filing systems for records
● Ability to learn to operate new office
technologies as they are developed and
implemented
● Conduct research to find needed
information, using various sources
● Operate office equipment such as faxes,
copiers, phone systems, and use
computers for spreadsheets, word
processing, database management, and
other applications
● Order and dispense supplies
Typing – 45 wpm Microsoft Office
Banner SARs
Work History:
09/2018 to present - Antelope Valley College, Counseling Department Providing customer service to Antelope Valley College students by scheduling counseling appointments, which includes checking Banner (SHATERM) for status of students (GPA, academic standing), checking if student has completed assessment (SOATEST), checking for transcripts from other colleges
(SOAPCOL), processing intake form which includes checking student’s major to make sure the Ed Plan coincides with the major of the student. Referring students to further counseling if on academic probation or dismissal. Preparing files for counselors to meet with students. 02/2017 to 04/2018 – Home Depot, Lancaster, CA
Assisting customers to locate specific materials needed, stocking inventory, load and unload materials from receiving, maintaining proper handling procedures, price checking for customers, operate forklift to move materials throughout warehouse.
08/2013 to 07/2006 – WalMart, Palmdale, CA
Providing customer service, cashier, price checking, stocking shelves, proper handling of hazardous materials for cleaning up spills.
Resume of Elise Brown Page 1
01/2011 to 03/2013 – The Arc of San Diego, San Diego, CA Assist disabled students with learning skills such as learning how to tie their shoes, learning how to feed themselves, dress, basic hygienic needs, also taught reading and writing skills, teaching how to communicate with others, providing transportation for field trips to parks, restaurants, etc. Abilities:
Reliable and prompt Strong Work Ethics
Organized Knowledgeable
Get along well with others Ability to work independently Honest and dependable
Education:
Antelope Valley College, Major: Child and Family Education Resume of Elise Brown Page 2