Service Representative Customer

Ayesha Amanullah

346-***-**** Sugar Land, TX **498 ************@*****.***

https://www.linkedin.com/in/ayeshaamanullah/

EDUCATION

C. T. Bauer College of Business, University of Houston, Houston, Texas Bachelor of Business Administration in Supply Chain Management and Marketing December 2022 Cumulative GPA: 3.35

EXPERIENCE

Ayesha’s Henna (Self-Owned), Sugar Land, Texas June 2013 – Present Henna Artist

● Provide henna services for bridal events, at-home parties, and recreationally

● Keep client information in an organized manner to prevent overlapping of information

● Assure outstanding customer service to all clients by asking leading questions and helping highlight their preferences Safespill Systems, Houston, Texas Summer 2022

Supply Chain Administrator Intern

● Updated the production backlog every morning with part counts and run times for 250+ products before executing SCRUM

● Organized 8 ISU racks and the Pump Skid area while incorporating lean manufacturing principles

● Created schedules for 20 technicians and 3 supervisors along with check-ins with the technicians bi-weekly

● Completed weekly checklist for the warehouse inventory and ordered supplies as needed David’s Bridal, Sugar Land, Texas August 2020 – May 2022 Bridal Consultant

● Analyzed preferences and restrictions of client to organize possibilities of dresses that may be of interest out of 50+ dresses

● Styled client with complementing add-ons such as shoes, veils, and headpieces

● Maintained personable relationship with client to ensure the utmost customer satisfaction Kroger, Sugar Land, Texas August 2019 – March 2020 Customer Service Representative

● Addressed any customer questions or concerns to ensure the utmost customer satisfaction

● Handled $2,000+ payments in cash and/or check daily HONORS AND AWARDS

Dean’s List: Fall 2018, Fall 2020, Fall 2022

Cyvia and Melvyn Wolff Center for Entrepreneurship; Corporate Entrepreneurship Certificate, 2022 Federation of Houston Professional Women Scholarship: 1 of the 3 recipients; awarded at the Women of Excellence Gala, 2021 Certificate for Outstanding Contributions on the TDECU GenB Project Team, 2019 ACADEMIC PROJECTS

Texas Dow Employees Credit Union Corporate Project University of Houston, GENB 3302: Connecting Bauer to Business Fall 2019

● Led team of 8 and conducted research to identify implementation methods of improvement for TDECU LinkedIn profile

● Evolved company career page as deemed necessary by research and improved visibility immensely

● Presented findings to executives and management staff, identifying necessary changes that need to be made through company ACTIVITIES

Sourcing and Procurement Organization, Member, Fall 2019 – Fall 2022 Muslim Student Association, Member, Fall 2019 – Fall 2022 Maryam Islamic Center Quiz Bowl, Organizer, May 2019 SKILLS

Fluent in English, Urdu, Hindi and Gujarati, Proficient in Spanish Microsoft Excel, Access, Word, PowerPoint, Outlook, Data Analysis, Leadership, Communication, Problem-solving, Multi-tasking

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