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Call Center Customer Service

Location:
Cambridge, TAS, 7170, Australia
Posted:
April 04, 2023

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Resume:

Stephanie Oderio

Hobart, IN *****

adwca7@r.postjobfree.com

+1-573-***-****

Authorized to work in the US for any employer

Work Experience

Housekeeping

Cindy Mette

December 2014 to April 2021

clean

Shift Leader

Hardee's - Jefferson City, MO

May 2017 to April 2019

• Paperwork, deposits, running shifts, etc.

• I also handled customer complaints in person or on the phone Team Member

Panera Bread - Jefferson City, MO

August 2016 to March 2017

Assistant Manager

Breaktime

October 2011 to September 2014

paperwork, cash register, banking, stocking, ordering etc. General Caregiver

Wanda Kelsey

May 2005 to August 2011

cleaning, cooking, shopping, etc

Assistant Manager

Backyard Burgers

March 2000 to May 2005

Deposits, paperwork, inventory, run shifts, a little bit of everything. Handled customer complaints in person or on the phone Education

High school diploma in General Studies

Nixa High School - Nixa, MO

August 1996 to May 2000

Skills

• Shift Management (10+ years)

• Assistant Manager Experience (3 years)

• Food Service (10+ years)

• Food Safety

• Cashiering

• Laundry

• Cooking

• Cleaning Experience

• Food Preparation

• Food Handling

• Cash Handling

• Retail Sales

• Caregiving

• Kitchen Experience

• Customer service

• Computer literacy

• Communication skills

Links

http://Snagajob.com

Assessments

Customer Focus & Orientation — Highly Proficient

October 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Customer service — Proficient

August 2022

Identifying and resolving common customer issues

Full results: Proficient

Call center customer service — Highly Proficient

August 2022

Demonstrating customer service skills in a call center setting Full results: Highly Proficient

Sales skills — Proficient

October 2022

Influencing and negotiating with customers

Full results: Proficient

Inside sales — Proficient

October 2022

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Attention to detail — Proficient

November 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate