Customer Service Access Services

Ellie Vargas

Boston, MA 781-***-**** ***********@*****.***

Skills:

-Customer service - Cash handling - Hospitality

-Security - Registration - Line Management

-Graphic Design - Auto CAD - Mechanical Engineering

Langages : English, Spanish

Relevant Experience:

Registration Assistant

New England Science Fiction Association March 2020- Present

-Disability access services and accommodation

-Register guests at convention

-Security detail

XA Enforcer

PAX East May 2020

-Guarding and protecting celebrities during press interviews

-Line management/ crowd management

-Customer service

Registration Assistant

Arasia, Inc. January 2020

-Access services for guests with disabilities

-Register guests at convention

Volunteer Experience:

Disability Access Advocate

Disability Policy Consortium January 2019- Present

-Skills training for consumers with disabilities

-Interviewing community members for testimony for public policy

Disability Access Advocate

Boston Center for Independent Living April 2020- Present

-Advocate for systemic change in disability access

-Interview members of the disability community about their experience

Education:

Northeast Metro Tech Vocational High School

Drafting and Design

High School Diploma, CAD/CADD Drafting and/or Design Technology/Technician

Valedictorian in drafting and design course

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