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Customer Support Mortgage

Location:
Coimbatore, Tamil Nadu, India
Salary:
18800
Posted:
April 05, 2023

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Resume:

RESUME

Irene Martin

**,************ *****, *-**** : adwc9e@r.postjobfree.com

Behind Elgi School, Mobile : +91-770**-*****.

Vellalore,

Coimbatore-641 111.

OBJECTIVE:

I am a highly professional and motivated individual who takes pride in my work. Looking for a responsible and challenging position where I can gain experience and apply my skills.

EDUCATIONAL QUALIFICATIONS:

1. Completed 10th with 68% in Girls Higher Secondary School, Nungambakkam, Chennai

2. Completed High School with 70% in Ramakrishna Vidya Niketan, Thiruverkadu, Chennai.

3. B.A. (Public Administration) Annamalai University 4. Completed Diploma in Secretarial Course.

5. Completed DeskTop Publishing.

6. Completed Web Designing.

COMPUTER PROFICIENCY:

7. MS OFFICE,

8. Photoshop

9. Coral Draw

10. Page Maker

11. Illustrator

12. Basic of Auto CADD

WORK EXPERIENCE

13. Dell International Services - BPO (Payer Team), in IB Grade. 14. IN SOLUTIONS GLOBAL PVT LIMITED

15. Pathfinder Business Solution.

16. Computer Age Management system.

RESPONSIBILITIES:

17. In Insurance Adjudication Process

18. To analysis the customer claims for the payment process or else to deny the claim.

19. Handling the team and responsiblity for resolving the issues from client side. 20. Answered Banker and client questioning regarding accounts CDMA and any reported all issues to the clinet as needed.

21. CDMA transcation reconciliation, GL Comparison for CDM. 22. Handling and followup the queries from branches on the reconciled and pending enteries etc.

23. Receiving and Recording the customer complaints with respect to the dispute. 24. Followup with the vendors regarding EJ and CCTV footage. 25. Analyzing the EJ Error and log.

26. Resolved reconciliation discrepancies in a timely manner. 27. Handling CDMA disputes by verifying the EJ files. 28. Mortgage business,

29. Have to mark near by are as for square feet in less value, capture the image for the property and value the cost of the property.

30. It’s a mutual fund company. I have completed NISM examination at 1st attempt with 56.5%.

PERSONAL PROFILE:

Date of Birth : 01-03-1984

Sex : Female.

Nationality : Indian.

Marital Status : : Married.

Languages Known : English & Tamil

DECLARATION:

I hereby declare that the particulars furnished above all are true and correct to the best of my knowledge and belief.

Place: Coimbatore

Signature,

Date:

(Irene Martin)



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