Shavon Nelson

773-***-**** • adwc5u@r.postjobfree.com • Chicago, Illinois 60653

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.

Summary

Skills • Drug inventory control

• Proper labeling procedures

• Project Coordination

• Microsoft Word

• Microsoft Excel

• 60+ WPM

• Epic System

• WAM System

03/2016 - Current

Pharmacy Technician Specialist, Northwestern Medicine Hospital, CHICAGO, ILLINOIS

08/2011 - 03/2016

Certified Pharmacy Technician, The University Of Chicago Hospital, CHICAGO, ILLINOIS

Experience

Submit Prior Authorizations for Transplant, Cardiology, HepC, Rheumatology, Dermatology, Gastrointestinal patients.

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• Maintains adequate inventory and accurate records for all drug studies

• Assists in the development and training of new technicians Identifies areas of improvement in the work flow or inventory control and communicates to the practice coordinator or manager.

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• Requested scripts from doctors and verified insurance and coding. Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.

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Contacted insurance companies to obtain necessary preauthorizations needed for upcoming tests and procedures.

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Provided accurate information to all parties, including patients, insurance providers, healthcare staff and office personnel by using effective written and verbal communication skills.

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• Notified ordering providers of denied authorizations.

• Coordinated resolutions for issues and appealed denied authorizations. Applied knowledge of Medicare, Medicaid and third-party payer requirements utilizing on-line eligibility systems to verify patient coverage and policy limitations.

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Identified reasons behind denied claims and worked closely with insurance carriers to promote resolutions.

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• Used Epic to input claim, prior authorization and other important medical data into system. Preparing, compounding, and dispensing medications under the direct supervision of the Pharmacist-on-duty

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Maintaining pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying

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04/2004 - 03/2016

Sr. Certified Pharmacy Technician, Walgreens Co, CHICAGO, ILLINOIS receipt; removing outdated drugs

Organizes medications for pharmacists to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling investigational studies and other pharmaceutical therapies

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• Compounding oral solutions, ointments, and creams, preparing

• Chemotherapeutic agents.

Assisted pharmacist(s) with filling prescriptions, retrieving, counting and pouring drugs, verification, and checking for possible interactions

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• Processing claims for third-party program prescription services in a timely, efficient manner Developing and maintaining contact with local healthcare providers – physicians, other providers through outreach to clinics, retirement homes etc

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• Working with insurance carriers to obtain payments and refilling authority 05/2007

Associates, in Science

City Colleges Of Chicago, Malcolm X College

03/2004

Licensed Certified Pharmacy Technician, CHICAGO, ILLINOIS Education And

Training

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