Store Manager Assistant

DR DARRELL RIVERS

Florida, Georgia. South Carolina 904-***-****

***********@*****.***

PROFESSIONAL

SUMMARY

Highly motivated District Manager with over twenty years of experience handling all administrative and operational job functions, including monitoring the sales force and creating and maintaining a labor schedule that is conducive to weekly product offers, prep time, and any necessary job functions while staying within or under an allotted monthly budget.

SKILLS Excellent Skills in operating

personal computers, POS

systems, and various software

Knowledge and understanding of

profit and loss statement and

store Key Performance Indicators

to make

Commercial decisions based on

sound financial judgment

Strong interpersonal and

communication skills including the

ability to lead discussions in

diverse groups of varying

Size.

Excellent time management and

problem solving skills as well as

the ability to use good judgment

and make strong

Independent decisions

Demonstrate an inspirational

attitude that contributes to a

positive team environment

Ability to travel 50% of the time to

all stores within designated district

and in some cases with-limited

notice

Proven experience and ability to

effectively manage teams to

achieve high performance

Ability to work in international

environment

Advanced level

Microsoft Excel for reporting,

Word and PowerPoint

WORK HISTORY DISTRICT RETAIL MANAGER 01/2016 to 01/2023 Family Dollar Jacksonville

Responsible for controlling payroll costs by monitoring scheduling and business trends

Responsible for ensuring that all offices are properly staffed for efficiency in customer service

Collaborates on projects and processes that are cost-effective and streamlines standard operating procedures

Responsible for conducting visual and operational audits to identify areas for improvement

Responsible for evaluating and selecting qualified candidates to fill management positions within the area

Assists store managers in promoting their stores by providing training and liaison support with marketing strategies

Supervised new store openings in the assigned area Works on recruiting, developing and motivating teams to deliver the company's vision

Led the district through inspiring and directed communication and team building

Helped to establish effective business relationships in the district Consistently demonstrated a communication style that effectively articulated the organizational expectations for employee performance Identified and followed through on promotional opportunities with business community partners

Grew the company from a two store ratio while overseeing the setup of each store

Drove the average dollars-per-transaction to third in the district with a 6% increase

Conceived and tested several new incentive contests that were rolled out districtwide

Surpassed profit goals by 10% in the summer of 2022, outperforming other districts in sales and profit

STORE MANAGER 01/2002 to 01/2016

Food Lion South Carolina

Responsible for maintaining store conditions per company's standard Responsible for maximizing store sales

Responsible for performing daily safety and temperature audits while adhering to standards set by the Board of

Health

Developed and maintained a team concept to improve associate morale, communication, and ultimately, working conditions

Able to maximize store profits and gross profit margins Achieved and surpassed productivity and payroll goals in each department Able to control and execute shrink standards

Complied with company and governmental sanitation standards Ensured proper inventory levels and controls

Established and maintained a working relationship with all support staff and supervisors

Responsible for managing the recruitment, development, training and counseling of all associates

Maintained an ongoing awareness of competitive activity in the immediate marketing area.

ASSISTANT STORE MANAGER 01/1993 to 01/2002

Winn Dixie Jacksonville

Carried out supervisory responsibilities in accordance with the organization's policies and applicable laws

Responsible for interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems Prepared daily schedules of work assignments for the store workers and monitored status and quality of the same

Assisted the customers with their concerns and demands and recording their feedback

Prepared detailed reports of the daily business and assisted the manager in preparing higher reports

Supported and assisted the Store Manager in all areas of store operation Hired, trained and developed Team Leaders and Assistant Team Leaders Helped with overall store merchandising plans

Helped maintain strong store morale

Assisted the Store Manager to meet and exceed financial targets Supported and sustained Store, Regional and National policies and programs

EDUCATION Associate Business Administration 06/2005 Jones International University

REFERENCES Name: Tony Abdelmasia

Phone Number: 904-***-****

Employer: Winn Dixie

Title: Store Manager

Name: Vincent Jones

Phone Number: 904-***-****

Employer: Food Lion

Title: Store Manager

Name: Daune Walker

Phone Number: 904-***-****

Employer: Food Lion

Title: District Manger

Name: Mike Mulooly

Phone: 917-***-****

Employer: Family Dollar

Title: Regional Director

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