Operations Manager Ground
Resume:
Debra Schuster
*** * ****** *********, **, *****
**************@*****.***
Education
University of Nevada Las Vegas UNLV August 2018 - Present Major Social Work, Minor Business Management
GPA : 3.4/4.0
Objective : To inspire, motivate, and engage others by accomplishing one main purpose; creating a safe, positive work environment, while producing excellent quality, and ensuring that consumers are satisfied. Work Experience
FedEx Ground Operations Manager Las Vegas, NV November 2020 - Present
● Supervising and leading an average of 30-40 people daily to ensure that packages are being unloaded at a standard time and safely.
● Manage administrative employees and functions while ensuring administrative processes are compliant with FXG policies, procedure, and governmental regulation.
● Learning quickly and adapting to new situations, cross trained on both unload and load side within my first month. Improvement in attendance, scan rates, and load quality were shown in my employees after a week.
● Composed interviews for chances of promotion.
● Responsibly for over 40 employees where organization is key, creating schedules, while upholding the responsibility of 2 managers.
● Knowledge in all areas, including P&D, (Pickup and Delivery) while using Microsoft Excel daily to create and run reports.
NIKE Supervisor North Las Vegas, NV April 2019- November 2020
● Monitored every department (Footwear, cashier, apparel, and fitting rooms) daily, while tending to customers needs.
● Teaching new employees how to process items that come in and out of the store through NIKE’s POS system.
● Ensuring we hit daily goals for productivity by encouraging my employees to work together and uplift one another.
John’s Incredible Pizza Team Lead Las Vegas, NV August 2017 - June 2019
● Knowledge in every department, flexibility when training new employees.
● Mentor and teach employees how to exceed in their job by leading with integrity.
● Ensured that each new hire was educated on their job task and improved consumer satisfaction rates.
Skills
● Leadership, Analytical Thinking, Problem Solving, Time Management, Strategic Planning
● Proficient in Microsoft Excel, Microsoft Word, Outlook Certifications/Accomplishes
● NAFTrack Certified (2018)
● Associates Degree in Social Work (2020)
● Manager Of The Month (2021)
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