Scrum Master Business Analyst

Hizmar Salgado

jh

Linkedin:www.linkedin.com/in/hizmar-

salgado

e-mail: adwbnr@r.postjobfree.com

Mobile: +1-443-***-****

Language: English & Spanish

Professional Profile:

System Engineer with 19+ years of experience implemented projects Business to Business

“B2B” and Business to Customer “B2C” SaaS in all Latin America and the USA. I have experience with products and project development in the fields of Retail, e- Commerce, Banking, Education, and Car s Dealership.

Education:

Bachelor's Degree in Computer System Engineer

Universidad del Valle de México 2005

Work Experience:

TIVENOS LCC New Jersey

Period: August 2018 – Current

Position: Scrum Master & Project Manager

Main tasks performed:

• Achieve to change the vision to define and prioritize best practices with stakeholders, thinking in the best approach of the ROI to the business.

• Implement the project life cycle of products such as CRM, SIS, Business Intelligent, ERP, e-Commerce, etc for all company clients such: o University of Science and Technology https://www.ulacit.ac.cr o Latin University of Costa Rica https://www.ulatina.ac.cr o Universidad Tecnológica Centroamericana UNITEC https://www.unitec.edu o Tecsup – Instituto de Educación Superior en Perú https://www.tecsup.edu.pe o Universidad Peruana Cayetano Heredia https://www.cayetano.edu.pe

• Integration analyst and leader for ERP such SAP, Peoplesoft, Banner.

• Do the planning project, estimation, price, and allocation of each resource ensuring that all deadlines were met on time.

• Successfully project management in SDLC as java, .net. and Project Management tools such Trello, Confluence, Jira, Zoho Desk.

• Management cross-functional vendors and partners to provide the best approach, development, and quick deployment of new products, such e-commerce, CRM, SIS, ERP Banner, LMS.

• Responsible for facilitating self-organizing teams to ensure the team is making progress against Program Increment commitments.

• Lead agile ceremonies (Sprint, sprint planning, daily scrum, sprint review and sprint retrospectives).

• Ensures that the team has a clear understanding of Definition of Done and how to meet it.

• Protect the team from scope creep during execution of the periodic increments (PI).

• Creation of projects, user story tracking and progress in Jira or Confluence.

• Provide support to the Product Owner s and stakeholders, development team & service to the organization to always achieve the goals. Hizmar Salgado

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• Define the plan, roadmap release and follow up of product backlog together with the business.

• Manage customers workshop for requirements understanding, proposed and applied the best solution, avoiding unnecessary customization.

• Do burndown charts and metrics showing that the framework works promoting trust in the organization.

• Provide end-user training and I m in charge of the crew of development and help desk. IBM Chile

Period: April 2014 – May 2018

Position: Scrum Master

Main tasks performed:

• Did the successful implementation of WebSphere e-Commerce HCL versions 7 & 8 web and mobile.

• Was in charge of directing the development of new applications on the webstore and mobile store of the following sites www.hites.com, www. ripley.cl and www. abcdin.cl

• Was in charge of maintenance and new releases, according to the industry.

• Achieved effective communication and teamwork with the development team located in India to provide support and deploy new features.

• In charged of third party vendors, prioritizing the best ROI according with the product owner.

• Test Management for Ascendant SAP Projects Module 2 – SAP and IBM Testing.

• Achieved 50% increase in website sales in the first 6 months.

• Gather and analyze customer requirements.

• Provide best practice & WSC expertise for front end integration to achieve customer requirements.

• Supports the Product Owner, development team & service to the organization.

• Did exhibits Lean-Agile leadership

• Facilitates the team’s progress toward team goals

• Facilitating leading Agile Ceremonies (standups, iteration & release planning, retrospectives)

• Facilitates preparation and readiness for ART events

• Was an agile Coach helps guide and transform practices to align with lean thinking principles at both the team and program level

• Technical and functional documentation of solutions for client and internal teams.

• Creation of the model of government

• Creation Operative Model.

HP Chile

Period: July 2013 - April 2014

Position: Test Manager

Main tasks performed:

• Management model testing methodology V.

• Advanced knowledge in ISTQB.

• Responsible for generating the estimate of Tests for the project or incident.

• Management of project portfolio vs staffing costs.

• Optimization and re-use of test cases by business function.

• Plan, coordinate, and manage Test Strategy.

Hizmar Salgado

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• Testing Automation Processes.

• Defect Management

• Test ware development

• Static Testing

• System Testing

• System Integration

• Structuring and maintenance of modular knowledge bases focused on service reusability.

• Optimization and re-use of test cases by business function.

• Ensure distribution, maintenance effort, and resources. Laureate International Universities

Period: Sep 2006 – Aug 2013

Position: Quality Assurance Business Analyts

Country: México CDMX

Main tasks performed:

• Test Project Management.

• Develop Testing Processes and Procedures that are managed at the Global and Regional level.

• Requirement analysis

• Gathering of requirements.

• Architecture definition and design

• Development and execution of Tests

• Risk Management

• Test matrices and log Test Scenario Identification

• Extensive experience in the development life cycle.

• Test white box

• Test Case Design

• Management of the entire life cycle of the Q&A project.

• uMain tasks for the Development team.

• Make a preliminary estimate of the size and time for each function.

• Define the elaboration of the development strategy.

• Lead development of the requirements specification and elaboration of high-level Design.

• Coordinate the development and documentation of the product for the user. Additional Professional Experience 2019-2022

• Open a Dealership (https://www.careladealership.com) office located in Baltimore.

• Set up and configuration of CRM, webpage, social media, etc.

• Knowledge of the pre-owned purchase process, auctions, inspections, extended services, etc.

• Knowledge of sales and financing processes for end users using financials tool for several lenders.

• Management vendors such as Dealer Center, Manheim, Insurance broker, etc.

• Vehicle Sales License granted and issued by Maryland Department of Transportation. Hizmar Salgado

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Skills

Professional Scrum Master Software Development Life Cycle (SDLC) Agile Project Management Leadership Project Implementation Business Analyst Test Manager Risk management Communication Customer Relationship Management CRM Change Management MS Project Office suite

Certifications and training:

• Professional Scrum Master PSM I

https://scrum.org/certificates/924907 .

• Certification Administrator Zoho CRM.

• Project Management

• Business process analysis & Model

• Agile Development

• Advanced Level Syllabus ISTQB

• Testing Foundations ISTQB

• Client Value Method: Client Value Proposition

• Foundation to Experienced

• Test Management for Ascendant SAP Projects Module 2 – SAP and IBM Testing

• Methods and Test Planning

• Life Cycle Testing

• ETM Enterprise Testing Method

• Client Value Methodology by IBM

• SAP PM – Basic Curse by IBM

• 947HDS-SAP Induction Training Follow Up Session 1 ID: 1034

• GBS Core Capabilities: Foundation to Experienced (F2E) ID: GBS4251

• Advantage level Syllabus ISTQB

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