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Service Rep Front Desk

Location:
Los Angeles, CA
Posted:
April 03, 2023

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Resume:

Josephine Sulsona

840-***-**** adwbnd@r.postjobfree.com 1337 N Ferndale St, Anaheim, CA 92801-1424

SUMMARY:

Detail-oriented college student with over 2 years of experience in retail and a zest for solving complex problems. Seeking to use proven project management and communication skills to improve quality and cost for companies and corporations.

EDUCATION:

California State University, Fullerton, Fullerton, CA May 2025

Bachelor of Arts in Business Administration

3.5 GPA

Major in Business Marketing

EXPERIENCE:

Stater Bros, Buena Park, CA August 2020 - Present

Key Carrier

●Carries out operational procedures, provides customer conflict resolution, assigns daily tasks to hourly employees, encourages staff to hit sales targets, and handles work-related tasks. Setting financial goals, ordering product shipments, hiring new employees, and resolving client issues are all examples of crucial duties.

Customer Service Rep.

●Plays a crucial role in managing the front desk, overseeing the courtesy clerks' responsibilities and customer concerns.

John F. Kennedy JROTC, La Palma, CA August 2017 - May 2021

JROTC Member

●Managed program as Battalion Commander to improve the school

●Conducted fundraisers and activities to help better the community

●Volunteered with Habitat for Humanity to help build furniture

●Volunteered to prepare food to feed the homeless in Los Angeles

Analox, Huntington Beach, CA June 2020 - June 2020

Temporary Packer

●Controlled incorrectly boxed packages, replaced signs and added cables, repackaged boxes, and mailed out. Worked while managing time. Required to lift over 25 pounds and stand for the entire shift. Was a temporary position lasted 2 weeks

HONORS AND AWARDS:

●Military Order of the World Wars National Medal, Academic award of excellence.

●Competed in two color-guard events, the team won second and third place

●Competed in a sports competition and team won first place

●La Palma City Council recognition for outstanding achievement and success in making it to the National JROTC Leadership and Academic Bowl Final Championship in Washington D.C.

●One of the selected outstanding cadets chosen to attend a veterans ball and represent high school’s program

SKILLS:

●I'm diligent and enthusiastic. I'm always seeking challenges and work well with other people. Perform well under pressure. Able to take charge and lead in an unknown situation.



Contact this candidate