Kathleen E. Siegfried

267-***-****

adwbjw@r.postjobfree.com

Professional Experience

Server

Brio Tuscan Grille, Christiana, DE

July 2021 to January 2023

Accurately take food and drink orders. Handled a high volume of guests regularly. Ensured quality customer service. Assist bar with running food and restocking. Side work. Followed guidelines for any dietary restrictions or allergens to make food recommendations and adjustments. Banquet and Patio Server. Knowledgeable with food and drink recommendations. Server

White Oak Tavern, Ellicott City, MD

January 2018 to June 2021

Farm to table restaurant with 50 beers on draft. Through knowledge of all the seasonal menus, cocktails, wine and daily specials. Ensured guest satisfaction. Provided food and beverage recommendations and pairings. Assisted bar

with running food and restocking. Side work. Followed guidelines for any dietary restrictions or allergens to make food recommendations and adjustments. Banquet and Patio Server. Recovery Support Specialist

Recovery Centers of America,

Recovery Support Specialist, Earlville, MD

Jan 2018 to December 2020

Monitor patient, security checks, completes documentation, monitor and record patient behavior and activities.

Understands the principles of 12-Step Programs and how they apply to the recovery process of the addicted client.

Aids and instructs clients in facilitation and presentation of the 12-Step self-help recovery groups.

Lead patients in educational, recreational and therapeutic activities. Develop Plan of Action Based upon each individual client. Inpatient Counselor

Guadenzia Inc., West Chester, PA

June 2016 to February 2018

Facilitate group and individual therapy sessions.

Completed Biopsychosocial Assessments.

Assessed clients’ needs and developed treatment plans Developed aftercare plan, based on the clients ‘needs for additional treatment. Maintained up-to-date and accurate client files to State requirements. Criminal Justice Instructor

Kaplan Career Institute, Philadelphia, PA

December 2014 to April 2016

Facilitate classes for students getting their Associates Degree in Criminal Justice. Develop and implement daily lesson plans, classroom activities and out of class assignments. Ensure class lectures and activities are in accordance to the requirements of the syllabus and curriculum.

Provide the Director of Education and Director of Criminal Justice weekly updates regarding the students’ progress and any problems that need to be addressed. Review academic progress with each student and provide individual assistance if needed. Create and implement any recommendations on improving course’s current curriculum. Outpatient Counselor

Open Door Inc., Newark, DE

January 2010 to December 2014

Facilitate group and individual therapy sessions.

Completed biopsychosocial assessments.

Assessed clients’ needs and developed treatment plans. Monitored clients’ progress while in treatment.

Assessed clients’ needs for additional treatment and make appropriate outside referrals. Maintained up-to-date and accurate clients’ file records to Delaware State requirements. Provided educational, occupational, social, personal and vocational development to assist with transitioning to a life in sobriety.

Education

BS-Criminal Justice West Chester University

Minor-Psychology West Chester University

West Chester, PA Jan. 2001-May 2003

AA-Pre-Law/Criminal Justice Indiana University of Pennsylvania Indiana, PA May 1998-Dec. 2001

Qualifications and Skills

Excellent communication skills, both verbal and written, ability to work independently, team player, able to multi-task, great organizational skills, problem solver, strong ethics, clear understanding of importance of confidentiality, productive, responsible, dependable, help where needed, work well under pressure, easy to talk to and able to make clients feel comfortable. Computer Skills

Word, MS Excel, MS PowerPoint, MS Outlook, FAME, Records System Log, POS, SAP and Avatar

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