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Customer Service Front Desk

Location:
Airdrie, AB, Canada
Posted:
April 03, 2023

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Resume:

Jana Kais

Public Health Student

**** ******** ******** *******,

Calgary, Alberta, T4b0t4

+1-403-***-****

adwbj2@r.postjobfree.com

As a Public Health student with experience in cashier and receptionist roles, I possess excellent customer service skills and strong attention to detail. I am passionate about using my knowledge and skills to improve health equity and have completed relevant coursework and extracurricular activities. I am a highly capable and adaptable individual and am eager to make a positive impact in the healthcare industry. Skills

Microsoft Office Time Management Problem- solving Communication Experience

Secretary at the Dentist office, Lebanon – Front desk part-time June 2021 – January 2023

● Maintaining records: Secretaries may be responsible for maintaining and organizing records, including files, databases, and other documentation.

● Managing correspondence: Secretaries are often responsible for managing correspondence, including drafting letters, emails, and other documents.

● Handling phone calls: Secretaries may be responsible for answering phone calls, taking messages, and directing calls to the appropriate person or department. Sayegh Center, Bakaata, Lebanon - Cashier

June 2020 - August 2021

● Handled cash transactions and operated point-of-sale system with high degree of accuracy

● Provided exceptional customer service by greeting customers, answering questions, and resolving issues

● Maintained accurate records of daily transactions and reconciled cash drawer at the end of each shift

● Assisted with inventory management, including restocking shelves and managing stock levels 2

● Trained new cashiers on policies and procedures, serving as a mentor and resource for new hires Education

Modern University of Business & Science, Lebanon- Bachelor Degree in Public Health October 2021 - Present

High School Institute, Batloun Lebanon- Ls

September 2018 - May 2021



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