Data Entry It Support

Tina Zvarych

Tel:727-***-**** Email: **********@*****.*** linkedin.com/in/tina-zvarych

Professional Summary

I’m an Accomplished results-driven sales and Administrative Professional with 7+ years experience in metric driven and data entry roles.With expertise in implementing programs to improve business operations. Able to adapt quickly and multi-task while providing recommendations for improvement. Strong relationship building and effective collaboration with management, coworkers, vendors and clients. Ability to create and execute training and coaching programs for executives, managers and supervisors. Demonstrated experience in supporting and implementing strategies that align with the company's core values and focused on improving employee onboarding process and workplace morale.

Experience

Enterprise, Longwood FL July 2022- Present

Management Trainee

● Entrusted to serve as both the face of the company to both customers and partners as the behind-the -scenes operational expert.

● Responsible for utilizing knowledge within the marketing, finance and operations sides of the business.

● Answering phones, scheduling reservations, greeting visitors and maintaining organized file systems for the organization, day to day. Serve as the liaison between our reservation line and customers, ensuring they know the proper deposit, drop off location and vehicle they have reserved before coming in to rent.

● Operate general office equipment such as tablets, computers, phones and printers with efficiency, being sure to alert management on any suspicious data.

Orlando Health, Ocoee FL Nov. 2021-June 2022

Financial Counselor

● Demonstrates a positive and professional approach while communicating with both patients and employees working in all sectors of the hospital. Exhibits thorough knowledge in the use of all registration and scheduling systems including Microsoft teams and epic computer systems.

● Entrusted by management to train and develop new hires. Worked alongside Human Resources Executives to gain insight on daily protocols and procedures

by attending meetings through zoom, Microsoft teams and in-person.

● Attended meetings with senior leaders in both HR and Talent acquisitions and assisted in developing new ways to ensure longer employee retention and legal means of recruitment to stay within laws.

● Worked both virtually via zoom and teams for meetings as well as face to face meetings with senior leaders. AT&T, Orlando FL Sept. 2020 - Nov. 2021

Customer Relations Administrator

● Addressed,resolved, and escalated both employee and customer issues to head management to ensure positive experiences and results .

● Maintained personal networks with clients while maintaining high confidentiality with patient information. Proactively engaged network and IT support to address and resolve customer comments and concerns

● . Identified sales opportunities and offered customized solutions to customers while maintaining a positive customer experience. Resolved escalated issues while enhancing services the business provided. System One, Casselberry, FL Sept. 2019-Feb. 2020

Assistant Recruiter

● Provided clients with permanent and temporary staffing and workforce solutions in the energy, engineering, information technology, professional and commercial sectors for both contract and direct employment opportunities.

● Worked with Bullhorn applicant tracking system as the primary method to tracking candidates allowing for immediate data entry after any candidate interaction.

● Cold called, networked, and developed relationships with candidates through various job boards such as monster job search, indeed and linked in. Sourced candidates for open and future roles while distributing call lists to recruiters filling open spots in a time sensitive manner. EDUCATION

Seminole State College Of Florida Sanford,FL

B.A. Science in Business Information Management

Additional

● Certificate in Human Resource Administration

● Studied in Business Information Management Program

● Certified in Financial Operations and Business Specialist

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