Leah O. Julien

LP #** French Street, Princess Town

Tel: 868-***-**** Email: adwbe6@r.postjobfree.com

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

EXPERIENCE

Cashier/Acting Cashier Supervisor (Dec 2021- AprilL 2023) Finance Department

Royal Princess Casino, South Park, San Fernando.

Operated a Casino Management system to successfully record various customer transactions from currency exchange to playable chips and plaques.

Conducted bill transactions with various suppliers.

Maintained knowledge of various quantities of playable chips and plaques.

Consorted with peers to successfully record and perform accurate customer transactions and to perform duties as best as possible.

Improved communication and critical thinking skills.

Operated in a fast paced environment and improved time management skills.

Learned to work independently and be accountable as well as work in a team. Customer Service Representative (Dec 2020- Jan 2021) Wah’s Oriental Trading, San Fernando.

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Leveraged sales expertise to promote products and capitalized on upsell opportunities. Hostess/Bartender/Cashier (Jan 2019-Jul 2020)

Island Beer Chill and Grill, San Fernando.

Cross-trained and able to work in all positions: Bartender, Cashier, and Hostess

Expertise in multitasking while working in a fast paced environment Customer Service Representative (Dec 2018)

Wonderful World, Gulf City Mall, La Romaine.

Cashier (Jul 2018-Aug 2018)

JTA Supermarket, C3 center, Corinth Road.

Helped customers complete purchases, locate items and join reward programs.

Maintained secure cash drawers, promptly resolving discrepancies in daily totals. Waitress (Jul 2017-Aug 2017)

Island Beer Chill and Grill, San Fernando.

Suggested appropriate food and drink pairings to increase per-ticket sales.

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Customer Service Representative (July 2015- Aug 2015) Francis Fashion Shoe Locker, High Street, San Fernando. EDUCATION

Debe Secondary School (Sep 2010- Jun 2017)

Caribbean Advanced Proficiency Examination (CAPE) – Natural Sciences Caribbean Secondary Education Certificate (CSEC)- 8 passes 1

SKILLS

Customer service

Digital Marketing

Microsoft Office Suite (Word, Excel, PowerPoint) REFERNCES

Jennifer Benedict Antonio Babb

Island Beer Chill & Grill Island Beer Chill & Grill Manager Supervisor

1-868-***-**** 1-868-***-****

adwbe6@r.postjobfree.com adwbe6@r.postjobfree.com

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