Forklift Operator Customer Service

Summary

Highly motivated and creative customer service professional with 20+ years of experience. Ability to work in high- volume fast-paced environments.Track record of exceeding customer service goals in compliance with company rules and regulations. A friendly and helpful individual with a willingness to learn and lead, always considering the well-being of the company.

Experience

Supervisor 02/2022 - 11/2022 Dunkin Donuts Pinellas Park, FL Assisted in employee recruitment and maintaining records of all new employees using approved HR guidelines.

Monitored performance and customer service of employees. Managed floor sales during peak hours of operation to ensure courteous, accurate and efficient service. Completed weekly food and paper inventory.

Helped in the daily cash management functions.

Maintained and updated store and stock orders.

Stock order receiving and reporting of damaged items. Handled customer complaints

Team Trainer 03/2011 - 06/2014 Love's Travel Stops & Country Stores Polk City, Florida Provide support, coaching, and performance management to associates during training and, if needed, after the completion of training

Have high-level knowledge of training practices and policies, and a thorough understanding of systems that support those functions

Adapt quickly to any changes in the training process Greeted customers and provides excellent customer service. Pleasantly and courteously interacted with customers. Maintained high standards of customer service during high-volume, fast-paced operations. Team Member 03/2006 - 09/2011 San-Rey Corp Polk City, Florida Loaded and unloaded semi-trucks for tree removal services Site clean up & maintenance

Forklift Operation

Operated heavy machinery

Long distance travel required for the job

Met deadlines and customer demands

Performed duties as assigned

Education

ServSafe Food Handling National Restaurant Association Educational Foundation 09/2022 St. Petersburg, Florida

Chuckey Doak High School 05/1998 Afton, Tennessee Skills

Customer Service, Leadership, Food service, Restaurant experience, Management, Computer literacy, Restaurant management, Supervising experience, Dependable, Detail Oriented, Machine Operator, Forklift Operator, Team Leader, Money Handling

Regina Shelton

727-***-**** adwbdv@r.postjobfree.com Moshiem, TN

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