Data Entry Customer Service
Resume:
LATREASE PRICE
*** ***** **** ****. *** # ****
Waxahachie, Texas 75165
*****.********@*****.***
Objective
A business professional with over 13 years plus experience in providing excellent customer service and business corporate background support. I’m currently seeking a long-term role with a prestigious organization that I will be able to utilize exceptional customer service and soft skills, patient care abilities, prior authorization and verification experience, technical support experience, and business professional skills.
Work History
Century 21
February 2023 – Present
• Creating marketing & financial presentation materials
• Hosted open houses, direct mail, social media & community networking Effectively & ethically represent buyers/sellers & manage contracts for closing
• Sponsor for Champion’s School of Real Estate career fairs to recruit new Realtors. Senior Designer/Hairstylist
JCP Hair Salon - Waxahachie, TX
March 2022 – Present
• Performing shampooing and conditioning services on clients to prepare hair for styling.
• Providing consultation services to clients.
• Cut and color based on lifestyle needs and preferences.
• Applying chemical services color, perms and relaxers. Substitute Teacher
Ennis ISD - Ennis, TX
March 2022 – May 2022
• Perform the instructional and classroom management processes for teachers who are absent for a day or longer periods of time.
• Taking attendance
• Explaining homework
• Maintaining classroom cleanliness
• Flexible work schedule as needed
Pharmacy Technician – Prior Authorization, Advocate I, MedImpact March 2021 - December 2021 (Temporary Assignment)
• Utilized PTCB certification and pharmacy experience to aid patients
• Experience with doctors, patients, handling failed claims/collections
• Leveraged a dual monitor to quickly switch between screens
• Performed quick and accurate data entry
• Maintained and updated patient records as needed
• Handled Prescription Prior Authorizations
Pharmacy Technician, CVS Pharmacy
February 2020 - February 2021
• Filled prescriptions
• Performed prescription data entry and updated records
• Verified insurance claims
• Refilled or followed up with the customers
• Provided exceptional customer service
Hairstylist & Owner, Transformation Hair Salon
Jan 2011 - September 2016
• Provided exceptional customer service to new and existing clients
• Generated new business, led/trained/hired salon stylists, and fostered finances
• Interviewed new stylists; handled team communications, resolved internal conflicts Certified Pharmacy Technician - Clinical Rep II, CVS Caremark Aug 2011 - Oct 2012
• Handled Prior Authorization administration for retail & mail approvals/denials
• Provided coverage determination on medications to members & physicians
• Explained appeal process for utilization requirements of clinical medications
• Maintained HIPAA compliance/confidentiality privacy act Education
Texas A&M Commerce
Major Business Administration/Marketing
August 2020 – December 2020
Paris Junior College
Associate of Science Degree
Sept 2018 - May 2020
Champion School of Real Estate
Licensed Real Estate Agent
May 2015 - July 2015
Ogle College
Licensed Cosmetologist
Feb 2010 - Jan 2011
Collin Creek College
Certified Pharmacy Technician
June 2009 - August 2009
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