Post Job Free

Resume

Sign in

General Manager Customer Service

Location:
Houston, TX
Posted:
April 03, 2023

Contact this candidate

Resume:

Simon Longoria

**** **** ****., ***. ***

Seabrook, TX 77586

210-***-****

adwbch@r.postjobfree.com

Objective

In search for an opportunity for a seasoned, capable, energetic, and active General Manager with 35+ years of experience with all major companies (Travel Centers of America, Loves, Pilot, Petro, and Flying J)? I have acquired a vast amount of experience while never having an unproductive store. All my stores have increased in sales, gallons, and food, adding great numbers to revenue and bottom- line dollars. I welcome the opportunity to enhance your operations and make it as profitable as possible. Looking at every area of operations, sales food, inventory, payroll & extra income.

Work Experience

Feb., 2018 – Present Pat’s Travel Center

904 W. Barbours Cut Blvd.

La Porte, TX 77571

Travel Center General Manager

Responsible for double digits increases in merchandise sales, gas, diesel revenues, double digit increases in food (deli), paid parking, and hotel revenue;

Responsible for total store operations from hiring, training, successful operations, payroll control, inventory processes, and sales;

Operated store through the Covid pandemic and continue to without any store closure; and

Increased sales during total store remodeling.

May, 2016 – Feb., 2018 Travel Centers of America #226

Willcox, AZ

Travel Center General Manager

Total control of a combined pay point Travel Center to include:

Personnel, Payroll to include control of overtime overuse by location employees;

Team Building;

Inventory Control of Fuel, Inside and Outside sales, and Receiving of Inventory; and

Increase and maintain sales, profit margins, and control expenses.

Aug., 2015 - May, 2016 Stripes Convenient Store #2494

San Antonio, TX

Convenient Store General Manager

Oversee Payroll, Personnel, and In-store training;

Maintain accurate Profit and Loss of this location;

Increase Sales to include an in-store restaurant; and

Operate Comdata, EFs, Fuelman, and Wright Express cards.

Aug., 2014 - Aug., 2015 Pilot Flying J Travel Centers #737, 701, 330

San Antonio, TX

Assistant Manager

Assisted in maintaining smooth daily shift operations;

Provide excellent customer service by shift employees and myself;

Inventory and cash control is accurate; and

Oversee store maintenance issues.

Aug., 2013 - Aug., 2014 Self Employed – Loan/Business Consultant

June, 2008 - Aug., 2013 Exxon Mobil/Speedy Stop/7 Eleven

San Antonio, TX

General Manager

Oversee and maintain accurate Inventory Control, Profit and Loss, inside and outside sales;

Oversee Personnel, Payroll, and In-store training;

Served as a backup District Manager when need be; and

Oversee store maintenance issues;

Nov., 2007 - May, 2008 Integrated Human Capital Staff Agency

Round Rock, TX – Dell Computers

Material’s Handler

Team member applying computer parts as the computer is being assembled for customers; and

Ensuring accurate computer parts were distributed.

Sept., 2002 - July, 2007 Loves Country Stores #264 & 276

Luling, TX & Lordsburg, NM

General Manager

Total control of a combined pay point Travel Center to include:

Personnel, Payroll to include control of overtime overuse by location employees;

Team Building;

Inventory Control of Fuel, Inside and Outside sales, and Receiving of Inventory; and

Increase and maintain sales, profit margins, and control expenses.

April, 2002 - Sept., 2002 Travel Centers of America

West Lake, Ohio

General Manager

I served as a Relief General Manager for various location General Managers requesting leave;

Personnel, Payroll to include control of overtime overuse by location employees;

Team Building;

Inventory Control of Fuel, Inside and Outside sales, and Receiving of Inventory; and

Increase and maintain sales, profit margins, and control expenses.

June, 1996 - April, 2002 Petro Travel Centers #5 & #1

San Antonio & El Paso, TX

General Manager

Personnel, Payroll to include control of overtime overuse by location employees;

Team Building;

Inventory Control of Fuel, Inside and Outside sales, and Receiving of Inventory;

Increase and maintain sales, profit margins, and control expenses; and

Served as District Manager when needed.

Awards

2010 Two CRAT Audit Award – Exxon

2005 & 2006 Founder’s Club Member – Loves Truck Stop

1995-2004, 2017 Consistently over budget in sales and operating contributions with various companies such as Petro Travel Center, Loves Country Stores, and Travel centers of America

Certifications

Texas Alcohol Beverage Commission (TABC)

Texas Food Handlers Certificate (Management)

Texas Underground Storage Tank Certification (TX UST)



Contact this candidate