Jessica Brown
****-* ****** ** *. Jacksonville, FL 32221
904-***-**** / **********@*****.***
HIGHLIGHTS OF QUALIFICATIONS
Over 25 years of Exceptional Customer Service experience
Skilled at performing multiple tasks, while maintaining the highest emphasis on quality, results, safety, and customer satisfaction
Establishes rapport with staff at all levels by communicating effectively through verbal and written means
Assumes responsibility and meets all challenges
Results-driven, energetic professional with extensive expertise leading and training people on the process of daily operations
Microsoft Office applications
EDUCATION
Everest University Jacksonville, FL
Master of Science in Criminal Justice
04/2011 – 11/2015
Graduated
PROFESSIONAL EXPERIENCE
Ryder System Inc. Jacksonville, FL
Recruiter 11/1/2021-3/24/2023
Hit the 200+ Hires Club within the 1st year of Employment
Recruited active and passive Candidates via Social Media and professional networks (e.g. LinkedIn and Indeed)
Work closely with HR, hiring managers, and business partners
Identified qualified Candidate's Profile using various sourcing techniques (e.g. Boolean Search)
Developed talent pipelines for future hiring needs
Promoted our Employer's Brand online and offline
Maintained Candidates database (e.g. Via our Application Tracking System: ICIMS)
Communicated with past applicants regarding new job opportunities
Full Cycle Recruiting
Best Bet of Jacksonville Jacksonville, FL
Surveillance Operator 11/2014-4/2021
Operates all surveillance equipment during shift to ensure that all rules and procedures are being followed and assets are safeguarded.
Observing all areas of the casino and report all procedural infraction and criminal activity to the appropriate person/department.
Maintains familiarity with gaming law, regulations, procedures and company policies
Diligently monitors all company assets as well as monitoring all employees for procedural violations
Knowledge of CCT equipment including video cameras, camera and printers
Knowledge of Microsoft Officer applications
Write detailed and accurate reports
Knowledge and able to operate, various base station and handheld radios
Answering multiply phone lines
References Upon Request