Support Specialist Central Scheduler
Resume:
Vanessa Medina
************@*****.***
**** * ******* ***, ******** AZ
Professional Summary
High performing, strategic thinking professional with a variety of skills in all types of industries. Experience in the customer service and operations industry. Organizational development skills include extensive experience in coaching, problem solving, change management, teamwork, and process improvement.
Professional Experience
LabCorp
(Contracted) Insurance Verifier
October 2022-April 2023
Verify Government/Commercial insurances.
Verify benefits and eligibility
Outbound calls for authorization to confirm medical procedures
Loma Linda Medical University Health
Central Scheduler
February 2019-February 2021
Schedule 70 appointments per day. Mri, CT scans, US, GI exams.
Verify Insurances.
Outbound calls for Radiology
Palm Imaging Institute inc.
Scheduler/Insurance Verifier
October 2017- February 2019
Schedule 35-40 appointments per day.
Verify Insurances through multiple partners.
Work with site manager to resolve any issues.
United Medical Imaging Healthcare
Schedule Coordinator-Kaiser
June 2017-October 2017
Schedule and Coordinate over 450+ appointments for In House and Kaiser Patients monthly.
Assist with overall operations.
Organize all medical information for Insurance purposes.
Work with Site manager to resolve any issues.
Glidrite Hardware
Sale Support Specialist
September 2016- March 2017
Manage all online transactions.
Assisted with order issues and counts.
Resolved and Reported any issues to Site manager.
Partner with Site Manager to develop processes for better workflow.
Coordinate all shipping and logistics of all product.
Education
High School Diploma
Gladstone High School, Covina, California
Skills & Expertise: Spanish, Microsoft Office Suite, Facebook.
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