Customer Service Rep
Resume:
Vanessa Guzman
Independence, MO *****
adwbau@r.postjobfree.com
Work Experience
Dispatcher/Customer Service
Lifetime Products, Inc. - North Kansas City, MO
January 2021 to February 2023
Printed labels for freight.
Inventory.
Set up appointments.
Customer service phone calls.
Customer Service Rep remote
construction LLC - Kansas City, MO
February 2019 to January 2021
Customer service rep at home
• Set up client appointments
• Performed customer service surveys
• Answered general questions
• Answered calls from clients
• Handled online orders and credit card transactions
• Provided policy and service information
Warehouse Worker
Sefar Inc. - North Kansas City, MO
October 2012 to March 2016
Shipping and receiving
Picking and Packing.
warehouse duties.
Made labels.
Made boxes.
Scanner.
Stocking supplies.
Inventory
Education
High school or equivalent
East High School - Kansas City, MO
High school diploma or GED
Skills
• Customer Service (3 years)
• Dispatch (2 years)
• Dispatching (2 years)
• Call Center (3 years)
• Shipping & Receiving (3 years)
• Freight Experience (2 years)
• Order Picking
• Packaging (3 years)
• Load & Unload
• Microsoft Word (7 years)
• Microsoft Office (7 years)
• Driving
• Warehouse experience
• Logistics
• Typing (7 years)
• Inventory control (5 years)
• Sales
• Outbound sales
• Windows
• Microsoft Excel
• Organizational Skills
• Customer support
• Filing
• Cleaning
• Customer service
• Manufacturing
• Project management
• Residential cleaning
• Merchandising
• Front desk
• SharePoint
• Commercial cleaning
• Cash handling
• Upselling
• Spanish
• Bilingual
• Help desk
• Telemarketing
• Guest services
• Mandarin
• Microsoft Outlook
• Account Management
• Cold Calling
• Computer Networking
• Business Development
• Operating Systems
• Desktop Support
• Scanner (3 years)
• Microsoft Windows Server
Languages
• English, Spanish - Expert
Certifications and Licenses
Driver's License
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