Stacy Blanchette

Phoenix, AZ ***** • 602-***-**** • adwbai@r.postjobfree.com

Professional Summary

Dependable individual with strong work ethic and that can maintain in a professional manner under stressful and over whelming situations. Well organized, self-motivated starter looking to start a career with a company that will allow me to grow within the organization.

Skills

Quality, Quick learner, Multitasking, Leader, Workforce management, Attention to detail, Vital skills, Injections, Phlebotomy, Certified CNA, trained in front and back office, trained in coding and billing, Certified in CPR, and Certified in BLS.

Work History

Mckesson 11/2021-Current

Insurance Specialist

Contact payers to verify patient eligibility and product-specific coverage information.

Interface with physicians, advocates, patients, and manufacturer representatives to obtain and provide drug-specific coverage information.

Provide prior authorization assistance as well as claims assistance, including billing and coding instructions, to physicians and/or office staff.

Provide accurate and timely follow-up to all reimbursement inquiries in accordance with program guidelines.

Ensure that the intake information is accurate and complete to perform all reimbursement research.

Research and compile payer-specific information for reimbursement database.

Utilize internal resources to identify and provide alternate funding sources for patients without insurance or adequate coverage through their insurer.

Mckesson 04/2020-11/2021

Customer Service Representative

•Trained in Full Hub

•Trained in PPQ, PQ, and Appeal currently working on flex team

•Consistent and strong in quality assurance and adherence.

•Work closely and effectively communicate with pharmacies, providers, and insurance companies.

•Provided exceptional customer service and assistance with high regards to customer/client satisfaction.

•Consistently exceeding weekly and monthly goals, sales, and quality.

•Proficient in responding to questions, concerns and inquires different lines of businesses and customers/clients.

RemX/Mckesson 10/2019-04/2020

Account Coordinator-Scottsdale & Tempe, AZ

•Trained in PPQ and PQ.

•Work closely and effectively communicate with pharmacies and providers.

•Provide exceptional customer service and assistance.

•Consistently exceeding weekly and monthly goals, sales and quality.

Medical Assistant Extern, 08/2019 to 09/2019

First Family Medical Group – Phoenix, AZ

•Scheduled and accompanied clients to medical appointments.

•Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.

•Submitted prescriptions to pharmacy via phone, fax or web.

•Obtained client medical history, including medication information, symptoms and allergies.

•Obtained accurate medical histories from patients, highlighting critical information.

•Collected histories, vitals and current complaints via patient interviews.

•Performed clerical duties, such as word processing, data entry, answering phones and filing.

•Directed patients to exam rooms, fielded questions and prepared for physician examinations.

Workforce Reporting Analyst, 01/2016 to 08/2019

Aramark – Phoenix, AZ

•Collaborate with WFM staffing and reporting duties as well as payroll.

•Compiles data and complete reports, which are distributed to key stakeholders and used internally for tracking.

•Tracks attendance daily, pull reports, log information and sending attendance updates to the agent and their supervisor.

•Enter weekly schedules into the time clock every Wednesday.

•Manage time clock corrections and assist with ad-hoc projects and reports that arise throughout the year.

•Complete weekly KPI statistics for the agents along with their incentive pay.

Deed In Lieu Specialist, 12/2013 to 07/2017

Green Tree Servicing – Tempe, AZ

•Exceeded all goals 130% or higher for 16 months straight.

•Coordinate Senior Lien sales dates with clients, attorneys and third-party vendors.

•Research Land Records, Circuit Court Case Search and title abstracts to update vendors and clients.

•Consult clients on Title and Conveyance search findings to process Deed in Lieu.

•Draft Deeds and Release of liens to complete the Deed in Lieu files for clients.

•Identify Lien Priority based on title abstracts, Circuit Court Case Search, and outside counsel.

•Monitor and review HUD-1/Settlement statements between title company and client.

Short Sale Negotiator, 05/2013 to 12/2013

Green Tree Servicing LLC – Tempe, AZ

•Perfect attendance promoted within in 7 months.

•Determine the value of each property by means of property reports, BPO's and appraisals.

•Review credit report to determine customer credit worthiness and gather pertinent information to make a sound financial decision.

•Data entry keeping information current for investor and management reporting.

•Accurately document file and reviewing final conditions for compliance.

AVP Operations Consultant, 08/2009 to 12/2011

Bank of America – Sun City, AZ

•Lead a team of 28 plus.

•Awarded performance excellence award 8 years in a row.

•Monitored corporate policies and procedures, ensuring compliance with federal regulations.

•Collaborated with clients to target issues and uncover methods that would increase operational efficiency.

•Identified and capitalized on community business opportunities with effective networking.

•Participates in the design, development and implementation of complex products, systems and services in an operations environment.

AVP Banking Center Manager, 06/2007 to 08/2009

Bank of America – Peoria, AZ

•Oversee banking facilities and staff, including setting sales and operations goals.

•Oversee audits and handle complex transactions, problems and special customers.

•Create, update and report on budget and staffing schedules.

•Hire and mentor staff and ensure compliance with legal requirements.

Assistant Manager, 09/2006 to 06/2007

Bank of America – Phoenix, AZ

•Engaged employees in business processes with positive motivational techniques.

•Met deadlines by proactively managing individual and team tasks.

•Assessed employee performance and developed improvement plans.

•Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.

Education

Bachelor of Science in Health Sciences 2022

Graduated Grand Canyon University

3.59 GPA

Dean's list, Perfect attendance

Associate of Occupational Studies: Medical Specialties, 2019

College America - Phoenix, AZ

Graduated magna cum laude

3.8 GPA

Dean's list, Perfect attendance

Passes Externship 100 percent

Certifications

•Certified in BLS, CPR, CNA, Medical Assistant

Contact this candidate