Service Representative Customer
Resume:
Gregory Hedges
Phoenix, AZ 85027 adwb9w@r.postjobfree.com
SKILLS
Quick Learner, Experienced Customer Service Representative, Detail Oriented, Problem Solver, Takes direction well
EXPERIENCE
Aston Carter Phoenix AZ- Customer Service Representative January 2023- March 2023
● Assisted 60-90 customers per day with questions regarding Wells Fargo credit cards.
● Performed multiple payments using over the phone ACH transactions
● Handled multiple calls regarding sensitive/personal information Valor Global Phoenix AZ - Customer service representative February 2021- November 2022
● Assist multiple claimants per day with questions on filing for Unemployment Insurance; Medical, Nutrition and Cash assistance.
● Used multiple systems to complete work daily
● Assisted in the operation of 2 new campaigns
Fry’s Marketplace Glendale AZ - Cashier
December 2020 - February 2021
● Managed multiple transactions using cash, credit/debit card and checks per day
● Maintained a sanitary work environment, while greeting each customer with a smile
● Completed multiple online orders made by customers Consumer Cellular, Phoenix AZ - Customer Account Advisor January 2020 - October 2020
● Fielded 50+ inbound calls per day
● Sold cellular phones and cellular services to customers across the US
● Processed multiple transactions using credit cards and electronic checks
● Minor technical support
Empereon Constar, Phoenix AZ - Customer Service Representative November 2018 - November 2019
● Inbound telesales representative
● Assisting customers with account balance/usage questions
● Selling internet, television and home phone services Fry’s Food and Drug Store, Glendale AZ - Cashier
October 2016 - November 2018
● Managed multiple transactions using cash, credit/debit card and checks per day
● Maintained a sanitary work environment, while greeting each customer with a smile
EDUCATION
Sunrise Mountain High School, Peoria AZ - Highschool Diploma August 2009 - May 2013
Contact this candidate