Jacquelyn H. McNeely
Direct Support Personnel/Alternative Family
Living
*********.*******@*****.***
OVERVIEW • A responsible professional with over 20 years of assisting and assessing individuals with disabilities. A reliable educated and hardworking individual who advocates for consumers in a passionate manner. Able to work effectively in collaboration with other agencies, while also able to work independently. Technology experience Salesforce, Microsoft Office, Word Processing, Email, some Excel, and Calendar Management. EXPERIENCE InReach 10/2015 - Present Direct Support Personnel/Alternative
Family Living
• Responsible for assisting customers with either personal care or home tasks
• Documenting services provided
• Provide mental/behavioral health care to individuals with ID/DD
• Medication administration as mandated by state NC and trained under the Department of Health and Human Services
• Complete paperwork includes progress notes, goal plans, appointment sheets, expense sheets, etc.
• Accompany and assist on all appointments
Mt. Tabor
AME Zion
Church
06/2013 - Present Church Secretary
•
• Typing, filing, copying, etc., as needed.
• A. Telephone – present positive, warm image; screen calls. B. Appointments – receives and reminds staff of
appointments.
• Responsible for issuing of purchase orders, keeping tickets or invoices for verification of expenses.
• Issuing of checks for church expenses and payroll.
• Posting and balancing of ledger and checkbook.
• Financial statement submitted on monthly basis
• Quarterly report balance and filed.
• Any mail out material, assisting other staff members with their information correspondence, providing information, or calling or mailing any information
• Maintain prospect files.
Wylie
Trucking
LLC.
07/2021 - Present Amazon Delivery Driver
• Ensured that all items are delivered in a timely fashion.
• Deliver packages upon different routes
• Delivered in 28-foot box truck
• Maintained safety equipment including safety harnesses and GPS tracked monitoring device
Union County 08/1998 - 2018 Lead Custodian II
Public Schools
• Conduct training and development of staff
• Clean a variety of floors and floor coverings
• Demonstrate cleaning techniques, equipment, and cleaning chemicals to new employees and seasonal temporary
employees
• Understand how to properly prepare, store, and use all chemicals and maintain MSDS manual on cleaning chemicals
• Lead a team of Custodians
• Assign custodians to specific areas, periodically inspect their work, and hold them accountable for work that is not completed to standard
Open Arms 07-2018 – 01 – 2022 Food Pantry
Community Manager/
Outreach Coordinator
• Under the general supervision of the Executive Director and Board of Directors, the Food Pantry Coordinator is responsible for the overall operations and functioning of the food pantry. This includes ensuring food safety standards, as well as training, supervision, and tracking of site volunteers.
• Communication - with Cultural Humility, Active Listener, Resolves personal conflicts in a timely way. Provides information and assists with linkage to broader community and social services, particularly low income/limited resources communities. Ability to work and communicate effectively with a broad range of individuals and groups.
• Teamwork
• Problem solving Able to use resources to complete project; Able to design and implement processes for the team to use. EDUCATION Kaplan University
2010 - 2012 Bachelor of Science in Health Care Administration
• One class from completion
Trinity Theological Seminary of South Florida
2006 - 2009 Bachelor of Philosophy in Theology
South Piedmont Community College
1990 – 1991 CNA Certificate
2009 – 2010 Elective Classes
SKILLS
Experience in a private and professional organization Some medical terminology
Committed to patient advocacy and support
Familiarity with social, economic, health and cultural factors Medication administer trained
Smith School of Driving Training
Excellent at cleaning, waxing, buffing, and dusting