MATTHEW L. KARRES
**** *** **** ****** *** Vegas, Nevada 89178 702-***-**** *********@***.***
PROFESSIONAL PROFILE
Experienced Facilitator and Motivational Leader With Diversified Background
Extensive expertise in health, wellness and weight loss
Genuine service orientation with the ability to build and maintain customer relationships
Organized; able to handle multiple priorities while maintaining optimum levels of efficiency and productivity
Extremely self-motivated; able to work both independently and as a solid team member
Excellent interpersonal communication skills; high energy and outgoing PROFESSIONAL HISTORY
2000 - Present Weight Watchers Las Vegas, NV and Central Valley, CA Wellness Coach ~ The mission of a Wellness Coach is to instruct, guide and support members in their effort to safely and sensibly reach health and wellness goals, and maintain weight loss. Via the virtual Zoom platform and traditional in-person meetings, responsibilities include, but are not limited to:
Creatively and effectively, facilitate up to 15 weekly group meetings on varying topics to deliver the Weight Watchers program information and its primary message to members
Deepen the relevance of meetings by establishing an honest and open atmosphere of safety and trust
Guide group discussions, celebrate member achievements, and conduct new member orientation
Build a genuine rapport with members and provide realistic solutions to the inherent challenges of weight loss; strive to permanently change people’s relationship with food
Having maintained a 300-pound loss for over 20 years, provide continual inspiration for lasting change in the lives of members by being a living testimony to the program’s enduring effectiveness
Consistently maintain strong corporate program knowledge to effectively answer questions and address concerns
Supervise support staff to ensure correct recordkeeping and financial transactions Supply Manager ~ In the first two years with Weight Watchers, the function of this administrative position was to support meeting spaces and centers through:
Accounting and inventory control of all products, ordering and delivering all print material and program tools to meeting centers, and coordination of building maintenance 2016 to 2018 Merced Chiropractic Merced, CA
Administrative Assistant
Staff leadership, insurance billing, collections and payables, bookkeeping, client/patient service 1986 - 2001 Flamingo Hilton Hotel and Casino Las Vegas, NV Hotel Revenue Audit Assistant Supervisor/Audit Clerk
Audit and balance all paid and complimentary non-gaming revenue; data entry; prepare and distribute daily hotel revenue profit and loss reports
Assist in the selection and training of new staff members AWARDS AND ACCOMPLISHMENTS
Appearances on the Las Vegas Morning Blend talk show and numerous public presentations representing the Weight Watchers brand and program; and, 15-year Toastmasters participant and speaker
Three-time recognition as Weight Watchers Leader of the Year for the Southern Nevada and Southern Utah area, based upon member attendance and retention, percentage of weight loss in all classes, member feedback, and highest product sales
Published author of two weight loss related books – “Confessions of a Weight Loss Counselor” and
“101 Ways Your Life is Better Thin” website: www.lifeisbetterthin.com EDUCATION: UNR and Stockton University – Major: English Literature Graduate: Bishop Gorman High School