Scrum Master Senior

Pierrette Njikang

Woodbridge, VA

*************@*****.***

Professional summary

Passionate Scrum master with over 7 years’ experience in coaching, teaching, mentoring, and supporting Scrum teams in timely and incremental delivery of valuable products Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Servant Leader with a keen ability in promoting product delivery using agile frameworks such as Scrum, Kanban and Safe. Demonstrative Scrum Master with background in communicating effectively with and leading both high-performance teams and teams new to agile across different time zones. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities.

Skills

Sprint planning/Sprint Review/Sprint Retrospective/Daily Scrum Backlog Refinement/ Grooming Coaching/Mentoring/ Facilitating, Teaching/Training Servant Leader Team building Scaled Agile Framework (SAFe) Quarterly Product Planning Program Increment (PI) Planning Managing Technical Risks Continuous Learning and Continuous Improvement Capacity Planning Release Planning Velocity Tracking Estimation Techniques/ Story Pointing Burn-down Chart Burn-up chart Continuous Integration/Continuous Deployment (CI/CD) Team Empowerment Communication Conflict Resolution Passion for continuous Learning and Improvement Software Development Life Cycle (SDLC)

TECHNICAL PROFICIENCY

Agile/Scrum/Waterfall Jira Azure DevOps DeVops Microsoft Office/ Word/ Excel/ PowerPoint Microsoft Teams Outlook Dependency Removal/Management Planning/Pointing Poker Miro WebEx Zoom Teams Skype.

Education and certifications

• SAFe Scrum Master (5.1) – Scaled Agile, Inc

• Certified Scrum Master- ScrumAlliance.org

• Bachelor Of Science in Nursing– University of Massachusetts, Amherst

Professional Experience

Senior Scrum Master

Bank of America charlotte NC July 2022 to Present

Mentoring and facilitating the agile team on successful adaptation of Agile mindset, ownership, self-management, and empowerment.

Assessing each scrum team member's responsibilities and promoting team to self-assign their tasks to balance each employee's workload.

Coaching teams in Agile practices and providing necessary training to create positive mindset to Agile methodologies.

Providing extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.

Facilitating Scrum framework - sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.

Promoting agile processes to enable predictable and rapid software delivery resulting in hitting 99% of project deadlines.

Engaging product management and technical stakeholders to clarify the schedule, status, and details of each project.

Facilitating training sessions with the team on writing good user's stories and with well-defined acceptance criteria in accordance with the INVEST model.

Driving Scrum team progress to overcome obstacles and realize success throughout life of each sprint.

Scrum Master

PNC Bank - Pittsburgh, PA May 2021 to June 2022

Promoted agile methodology with focus on the Scrum framework, to shorten cycle time and achieve target margins.

Facilitated scrum ceremonies like sprint review, sprint retrospectives, daily- stand -up, backlog refinement and sprint planning sessions.

Worked effectively with multiple Scrum teams both internally and offshore.

Maintain product vision and breakdown work that needed to be done by analyzing, prioritizing, and slicing user stories, creating product roadmaps and release plans.

Updated agile tracking system to provide transparency of product and sprint backlog and improve lean and agile practices at enterprise level to promote synchronization, alignment and flow.

Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.

Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity.

Shielded scrum team from external interference for optimal productivity and success of Agile process.

Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit Scrum team.

Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.

Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.

Scrum Master

Sentara Healthcare May 2016 to June 2021

Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.

Evangelized Agile as strategic asset of culture and business value, inspiring teams in maximizing the utilization of tools to be their source of truth.

Facilitated the adoption of scrum and agile principles through workshops to help organization transition to an agile culture to increase transparency, stakeholder engagement and team productivity.

Facilitated Refinement, sprint reviews, daily scrums, retrospectives, and planning meetings to realize full team engagement.

Formulated continuous improvement by establishing cross team metrics and dashboard.

Using operational metrics and reports, all review analysis of the current process was performed.

Managed product backlog and supported Scrum framework for monthly sprint releases.

Managed and motivated project teams to promote collaboration and keep members on-task and productivity

Assessed Scrum maturity of team and organized and coached team to higher levels of development.

Supported team using servant leadership style and leading by example.

Assisted with internal and external communication resulting in improved transparency.

Registered Nurse,

Sentara Northern VA Emergency Department Oct 2014 to May 2016

Works directly with physicians, assisting during exams, diagnosis and treatment to provide passionate and competent level of nursing care using critical thinking.

Triage patient and initial patient assessment, lab work and reports critical values.

Prepares, administers and documents prescribes medications while educating the patient and watching out for side effects.

Records all care information concisely, accurately, and completely in a timely manner, in the appropriate format and on the appropriate patients.

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