Network Engineer Help Desk

Abdullahi Abdulle

**** * **** ** #*** Minneapolis, MN 55406 612-***-**** adwau1@r.postjobfree.com

EDUCATION

Western Governor University, Salt Lake City, UT

January, 2021

Bachelor of Science Information Technology

Concentration in Information Security

TSN School, Minneapolis, MN CCNA Certified certification

Completion of Cysa+ certification course

Completion of Security + certification course

Completion of Network + certification course

Completion of A + certification course

Quality Assurance Course

Normandale Community College, Bloomington, MN

Introduction to Information Technology

Introduction to Java programming

Introduction to Computer Concepts & Applications

Introduction to Telecommunications

PC Hardware & OS Architecture

TECHNICAL SKILLS

Languages: JavaScript, Python, HTML, CSS.

Applications: Microsoft Office, Active Directory, Wireshark, Nessus,

Cyber security, information security, SIEM, Splunk, Malware Analysis, Risk Analysis, Python Scripting

EXPERIENCE

Izzy Recruiting Minneapolis, MN, May 2021- February, 2023

Junior Network Engineer

Monitored and maintained network performance regularly to improve general network functions and performance.

Assisted in house lead network engineer on network design configuration, testing. And implementation of IT solution.

Helped with on-call support for installation and troubleshooting of the configuration issues for over 50 customers.

Quality IT Solution October-2018- February, 2021

Information Technology Help desk

Assist with Asset and inventory management

On-site and remote end-user support (using Active Directory/RDP)

Assist with verifying user’s network & Video Teleconference on site assistance

APC management in Lockup and Datacenters

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