Sherica M. Williams
Pooler, GA *****
912-***-**** *****************@*****.***
SUMMARY STATEMENT
A success driven professional with over 9 years of leadership abilities and skills specialized in the realm of business services in hospitality organizations. Strives daily to achieve goals in both professional and personal endeavors. Proficient in oral and written communications including organizational and problem solving capabilities.
PROFESSIONAL WORK EXPERIENCE
Ashley Midtown Apartment Homes February 2018-Present
Assistant Property Manager
Process rental applications for approval, verifications, reverifications, and governmental regulated organizations before sending to compliance manager.
Organize weekly resolution meetings to ensure accurate and timely follow-up regarding rental property applications and quality of service.
Ensure all rental applications are processed effectively within mandated deadlines.
Attend annual training and maintain extensive knowledge of policies and government issued services.
Process rental property move outs and issue security deposits.
Maintain rental property files and process rental payments and invoices.
Thrive in a high pace environment while maintaining the highest level of customer.
Review and correct rental property ledger and process and attend eviction court proceedings.
Oaks of Brandlewood February 2017-February 2018
Leasing Consultant
Verified potential resident application information through mandatory operation systems.
Maintained rental property files, accepted rental payments, and processed maintenance service requests.
Conducted calls in and out of the faculty and provided varies property updates.
Adhered to policies and procedures while upholding extraordinary customer service.
Completed lease documents and displayed the property for potential residents.
Sheppard Stations Apartments
Property Manager Assistant October 2016-February 2017
Coordinated maintenance programs relating to the interior and exterior conditions and appearance of the assigned property.
Engaged in the selection of contract services, vendor negotiations for service agreements and day-to-day monitoring of vendor performance.
Involved in the administration of all tenant leases to assure full compliance with lease provisions.
Recorded monies collected and prepared bank deposit slips on an on-going basis.
OTHER WORK EXPERIENCE
Tybee Vacation Rentals
Inspector June 2015-October 2016
Maintained high standards and cleanliness.
Motivated and directed line employees to ensure consistent and outstanding productivity in turndowns.
Trained and counseled staff in duties and policies while providing guest assistance.
Completed administrative duties and daily reports.
The Place at Pooler Rehabilitation Center January 2012- June 2013
Business Officer Manager
Supervised personnel staff and conducted employment interviews.
Maintained personnel and patient records.
Processed payrolls, health benefits documentation, and payment of invoices and other expenses including patient medical insurance payments.
Maintained accounting and budget.
Organized facility business functions.
Processed requisitions for supplies, materials and equipment for all departments.
The Place at Pooler Rehabilitation Center August 2010-January 2012
Senior Receptionist
Evening administration and records management.
Maintained patient’s delinquent accounts and patients and employee files.
Collected payments for patient’s accounts, room and board, and delinquent accounts, cashiering duties.
Conducted calls in and out of the facility.
Assisted authorized visitors and patients throughout the building.
EDUCATION & TRAINING
Alfred Ely Beach High School, June 2009
Human Resources Training, February 2012
Proficient in Microsoft Excel, PowerPoint, Outlook, & Word.
Proficient in Yardi, SharePoint, & Red Café.