Forklift Operator Customer Service
Resume:
Shantel Cellers
Colony, TX
**************@*****.***
Authorized to work in the US for any employer
Work Experience
General Manager
Wendy's - Flower Mound, TX
January 2019 to June 2022
• Supervised fifteen employees to make sure that they were following correct policies and procedures.
• Completed bank drops and deposits on a daily basis.
• Responsible for opening and closing operations.
• Made sure that customers received great customer service.
• Completed food preparation duties daily.
• Made sure that food cooking equipment was properly maintained.
• Assigned employees to their position.
General Manager
Wingstop - Denton, TX
February 2016 to January 2021
• Supervised ten employees to make sure that they were following correct company safety policies and regulations.
• Delivered bank deposits to the bank.
• Retrieved change from the bank for the weekend shift.
• Responsible for opening and closing the restaurant.
• Cooked meals for customers.
• Took down orders accurately from customers.
Education
C.N.A. in Nursing
Delta Voteh - Monroe, LA
December 1999 to June 2000
Skills
• Shift Supervisor
• Behavioral Health
• Caregiving
• Warehouse Experience
• Customer Service
• Laundry
• Reach Truck
• Materials Handling
• Order Picker
• Nursing
• Medication Administration
• Shipping & Receiving
• Point of Sales
• Commercial Cleaning
• Serving
• Food Safety
• Pallet Jack
• Order Picking
• RF Scanner
Certifications and Licenses
CNA Certification
Present
CPR Certified
Certified Forklift Operator
TABC Certification
Present
Food Handler Certification
Assessments
Cooking Skills: Basic Food Preparation — Completed September 2019
Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Completed
Supervisory Skills: Directing Others — Completed
November 2019
Motivating others through feedback to identify improvements or corrective actions. Full results: Completed
Reliability — Highly Proficient
September 2019
Tendency to be dependable and come to work
Full results: Highly Proficient
Attention to Detail — Completed
September 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Attention to Detail — Completed
March 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Food Safety — Completed
February 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Completed
Memorization & Recall — Familiar
February 2020
Committing product or merchandise information to memory and recalling it at a later time Full results: Familiar
Forklift Safety — Completed
April 2020
Best practices and safety hazards in forklift operation Full results: Completed
Food Safety — Completed
February 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Completed
Attention to Detail — Completed
June 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Work Style: Reliability — Expert
August 2020
Tendency to be dependable and come to work
Full results: Expert
Work Motivation — Expert
August 2020
Level of motivation and discipline applied toward work Full results: Expert
Customer Service Fit — Familiar
August 2020
Measures the traits that are important for success for customer service roles Full results: Familiar
Basic attention to detail — Completed
August 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Sales skills — Familiar
September 2020
Influencing and negotiating with customers
Full results: Familiar
Work style: Reliability — Expert
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
Work style: Conscientiousness — Highly Proficient
March 2020
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Highly Proficient
Workplace safety — Completed
September 2019
Following best practices to avoid accidents and injuries. Full results: Completed
Cooking skills: Basic food preparation — Completed January 2021
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Completed
Customer focus & orientation — Highly Proficient
November 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Food service: Customer situations — Completed
August 2021
Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Completed
Cleaner fit — Highly Proficient
February 2022
Measures the traits that are important for successful cleaners Full results: Highly Proficient
Cooking skills: Basic food preparation — Completed November 2021
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Completed
Cashier skills — Familiar
August 2021
Counting cash, processing transactions, following written procedures, and attending to details Full results: Familiar
Retail customer service — Familiar
January 2022
Responding to customer situations in a retail setting Full results: Familiar
Typing — Completed
June 2022
Transcribing text
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Food Safety Certification
Contact this candidate