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Front Desk Agent

Location:
Phillipsburg, NJ
Posted:
April 02, 2023

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Resume:

MAUREEN TORNETTA

*** ********* ***

Philipsburg, NJ 08865

973-***-****

adwapq@r.postjobfree.com

SUMMARY

Highly experienced in client services and client relationships. I have an extensive background security situations throughout my careers. Trusted with sensitive information.

PROFESSIONAL EXPERIENCE

VERIZON (via Benchmark) Morristown, NJ, Bedminster, NJ Mar. 2017 - Present

Community Manager

The Community Manager is the first point of contact for any Verizon employee or guest. The role encompasses executive support as well as supporting the operational and administrative needs of approximately 200 employees at the Morristown location and 800 in the Bedminster location. Our primary goal is to satisfy the client and meet their needs with a can do attitude. Additional responsibilities include event planning, meeting services, acting as liaison to building facilities staff on all aspects of building and office operations, working with corporate security on safety compliance, management of inter-office corporate communications, maintenance of office supply and equipment inventory. Cleared for restricted areas.

OLD MILL INN, Basking Ridge, NJ May 2010 - Mar. 2017

Front Desk Agent

Performed all front desk duties including scheduling and canceling of reservations, guest check-in and check-out, assisting with future travel needs of high profile business clients. Coordinating with sales to assist with events and meetings, closely working with housekeeping managers for an efficient turn of rooms, and coordinating all special guest requests. Also responsible for answering phones with speed and efficiency while acknowledging incoming guests, maintaining Excel spreadsheets for General Manager and utilizing Maestro hospitality software. Handled client personal issues.

KORMAN COMMUNITIES, Clifton, NJ Jan. 2008 - Mar. 2010

Leasing Representative

Assisted in the leasing of this brand new 258 unit luxury corporate housing project. Additional responsibilities entailed community outreach, guest relations, credit checking for leasing, background checks, preparing lease paperwork, updating leasing website with new information and pictures, event planning, meeting services for corporate clients as well as identifying opportunities for growth and efficiency. Had access to all building security areas.

EDUCATION

Webber College, Lake Whale Florida

Credits earned toward a degree in Business Administration

Ho-Ho-Kus Hackensack School of Business and Medical Sciences, Hackensack, NJ

Certificate in Computer Concepts and Applications

American Business School, Wayne, NJ

Land and Title License



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