******@*****.***
Myraliz Z. Gonzalez Berdecia
SKILLS & OVERVIEW
A highly motivated leader with extensive management work experience since 2016.Reliable and efficient, with exemplary customer and patient service skills. Adapt at completing complex tasks, while ensuring accuracy in time-sensitive environments.
Bilingual (Spanish)
EXPERIENCE
Banter/Piercing Pagoda, Signet Jeweler — Key Holder Associate
March 2020 - Present
●Greeted and approached potential customers
●Informs guest on merchandise such as gold, silver, titanium, etc
●Addresses customer desires and suggest for better promotion of jewelry
●Conducts ear piercing, ring sizing, jewelry cleaning, piercing removal
●Offers extended service plans and financing options such as credit cards, no credit needed lease program, affirm, layaway, etc
●Assist with supervisory duties such as jewelry count, register count, and paperwork, delegating tasks around kiosk
●Attends in-service meeting and spoken on how to better sales around district
●Documents customers information into system for follow up and profile records
●Informs customer of process of piercing and pierces from the age of 2 months and up
Cameo Consulting Agency, Malcolm Randall Veterans Affairs — Certified Sterile Processing Technician
July 2022 - November 2022 (Contract)
Cross Country Agency, Tallahassee Memorial Hospital — Certified Sterile Processing Technician
August 2021 - July 2022 (Contract)
UF Health Shands — Certified Sterile Processing Technician
July 2019 - July 2021
●Responsible for control of all parts of the sterilization process: decontamination, prep, pack, sterilize; documentation of sterilization; and sterile storage including remediation of equipment failures and hazards
●Provide integrity and sterility of products and services for the customer
●Work with constant loaners and vendors for quality
●Work in conjunction with the OR staff to provide timely sterile products
●Operate and maintain steris reliance machines; keep records of loads completed, items of loads and maintenance procedures performed, as well as reporting occurrences immediately to supervisors
●Operate and maintain decontamination equipment
●Decontaminate, reprocess and maintain flexible endoscopes and bronchoscope
●Sterile storage stocker and organized OR case carts
●Monitor surgery schedules daily, identifying general and specific potential needs for all cases
●Medical Terminology
●Operate and maintain steam autoclaves, keeping records of loads completed, items in loads, and maintenance procedures performed
●Attend in-service presentations, including but not limited to infection control, patient safety, quality improvement, MSDS
and OSHA standards
●Report defective equipment to supervisor or staff
Dietary, UF Health Shands — Patient Dining Associate Shift Leader and Trainer
June 2018 - July 2020
●Trained on patients dietetics and nutrition based on prescription
●Knowledge of diet and modifications required to meet patient desires
●Experienced on meeting deadlines for menu selections, tray delivery, and tray accuracy
●Responsible for cleaning, packaging, and processing silverware and dishes used by patients through meals
●Understand the “Service Recovery”program and implement it accordingly
●Developed relationships with nursing and is proactive in communicating patient needs
●Clerical experience in a healthcare facility
●Cross Trained in different positions for support
●Able to handle direct patient contact
●Respect, know, and follow HIPAA guidelines
●Use appropriate body language and is hospitable in both oral and written communication
EDUCATION
Santa Fe College, Gainesville FL — Some College
July 2020 - Present
CERTIFICATES & AWARDS
Basic Life Support (CPR and AED) American Heart Association — August 2021
Certified Sterile Processing Technician — July 2021
Certified Nursing Assistant — October 2019
REFERENCES
Brandon Bongalon – Piercing Pagoda Store Manager and Trainer
Phone: 912-***-**** Email: *******.********@**************.***
April Palermo – Sterile Processing Lead and Trainer Malcolm Randall Veterans Affair
Phone: 352-***-****
*******.*****@**.***
Chrishonda Johnson - Sterile Processing Coordinator
Phone : (850) 345- 5721 Email : *******************@*****.***
Pastor Lizzie Rodriguez – Academic and Ministry Advisor
Phone: 352-***-**** Email: *******************@*****.***