Gate Agent Delta Airlines
Resume:
Myra J. Semonick ***** Farmington Road **********@*****.*** Livonia, MI 48152
EXPERIENCE
****-******* ***** (formerly Delta Global Services, LLC - subsidiary of Delta Airlines)
Currently work in the Need Help Center assisting passengers and crew members with interrupted travel
-This is an elevated position by Management invitation
-Proven patience and understanding for passengers whose travel plans change and/or are interrupted
-Appraisal and discretion while determining levels and amounts of issuing credits and amenities
-Advanced computer skills to complete necessary tasks
Worked as gate agent assisting passengers and crew members with inbound and outbound flights
-Required utmost professionalism and extreme communication skills
-Needed intensive time management and multi-tasking while remaining focused and alert
-Knowledgeable of computer programs with the ability to adjust priorities quickly and efficiently
-Handled tremendous amount of responsibility and pressure on many levels
Worked as a team member on the ramp guiding aircrafts into and out of the gate in a timely manner
-Loaded and unloaded baggage from aircraft, lifting an average of 90,000 every shift
-Kept the gate areas clear of debris and maintained a safe working environment
-Assisted gate agents with the guidance and placement of bridges to and from aircrafts
-Assisted passengers with personal aid devices as needed
2017-2019 Marriott Towneplace Suites
Performed the night audit, managed the front desk, serviced guests, and assisted with breakfast setup
2017-2020 DNA Properties, LLC
Managed portfolio of rental properties
-Required strong communication skills working with tenants, contractors, and municipalities
-Needed to be organized and timely with strict scheduling and coordinating repairs, projects, and inspections
-Diligent with the collection of rent, tracking utility payments, operating costs, and cash flow
2019-2020 AMP
Worked directly with owner assisting with the sale of property management business and transition thereof
-Required digression and confidentiality while dealing with sensitive corporate and personnel information
-Duties included sorting, organizing, and purging of both hard and computer files
1981-Present My Designs
Contract to perform secretarial and bookkeeping functions, primarily for small businesses
Record and transcribe minutes at board and other meetings
Proficient in office equipment and operating computers, including Excel, Publisher, and Word
Requires communicating and working with clients in a professional manner
1999-2012 Tastefully Midwest, Inc. – Vice President
Recruited, trained, managed, and motivated over 250 promoters in the Midwest and Washington
Led Teams to consistently deliver sales above expectations through promotions at retail stores and special events
Successfully built long-term relationships at all levels of interaction, including retail management, vineyards, distributors, promoters, and consumers
Compiled and completed all documentation, including schedules, sales reports, and payroll records
Attended numerous trade shows, wine tastings, and VineExpos gaining extensive knowledge of varietals, wines, vineyards, and distributors
1998-2006 Aidells Sausage Company, Inc. – Michigan Account Manager
Developed and maintained relationships with over 200 retail locations in Michigan to carry product
Built and motivated promotional Team for the Region and managed multiple promotions weekly
Coordinated all reports manually and computer generated
Successfully communicated and demonstrated with thousands of customers weekly
1998 - 2001 ConBrio, Inc. – Account Manager
Developed strategy to promote quality products. Upon successful roll out in the Chicago area, the Program was expanded to the Midwest, and ultimately across the United States. This was accomplished a full year before the anticipated completion date
Developed personnel manual and reporting forms in addition to establishing work and payroll schedules
Worked throughout the product channel from production to the distributor network
1994 – 2000 R. A. Casalou, Inc. – Office Manager
Managed automotive office, included developing budgets, forecasts, and reports
Created and maintained correspondence and communication with customers
Proficient with office machines, including computers and software
1988 - 2000 Adecco Employment Services – Temporary Employee
Successfully completed over 300 secretarial assignments in different fields, providing vast knowledge
Required flexibility and diversity to work well with others and quickly adapt to new situations
MYRA SEMONICK
**********@*****.***
Education
1978-1981 Schoolcraft Community College, Livonia, MI
Various business courses
1978Redford Union High School
Graduated with Co-op office/business training
Skills
Strong presentation skills
Microsoft Office
Great communication and organization skills
Self-initiative and motivated
Interests
Needlework, knitting, crocheting, jewelry making
Reading
Food and wine
Volunteering for non-profit organizations
References
Available upon request
Contact this candidate