Service Remote Assistant Store

SKILLS SUMMARY

Over ** years of Retail & Management Experience

• District Manager Auto Centers Wal-Mart Inc • Store Manager NHM Grocery Stores Wal-Mart Inc • Co – Manager Wal-Mart Inc • Assistant Store Manager Wal-Mart Inc • Department Manager Wal-Mart Inc • Certified Market Technical Specialist Wal-Mart Inc • Certified Food Specialist Wal-Mart Inc • Michelin Tire Certified • • Vendor Management • Shrink Management • Inventory Specialist

• Retail Recruitment • Technical Auto Training Wal-Mart Inc • Strong verbal, Technical Presentation skills Wal-Mart Inc • Program Management Wal-Mart Inc

PROFESSIONAL EXPERIENCE

Co - Manager Super Center Wal- Mart Inc. October 2010 – June 2014 Atlanta GA/August 2016 – May 2019 Charleston, SC

Operations/Grocery Manager – Online Grocery

Supervised 12 Assistant Store Managers on a daily basis to achieve retail goals which included sales and profit with a team of 35 Department Managers and Four Hundred and Fifty (450) total Associates

Developed and executed daily plans for Inventory flows; Drafted Quality documentation for validation to complete objectives for stocking the store to meet customer in stock expectations

Assessed and evaluated the performance and compliance of Management and all Associates, coordinated Training with HR team to ensure all certifications were met by OSHA Standards and Wal-Mart Inc; maintained and drove discipline to ensure we were in compliance at all times

Supervised and over seared the implementation of the Shrink objectives for the store

Ensured stored achieved financial goals on a Daily, Weekly, Monthly and Yearly basis over last year numbers, and ensuring all payroll budget goals were inline with company expectations

Executed and managed all Vendor Partner goals which included inventory, stocking the store, implementation of all feature plans and all compliance/shrink execution on Daily, Weekly, Monthly and Yearly basis

Big Win – Achieved Bonuses for the four years in that role by increasing sales and profits, with no fines form OSHA or Compliance Issues and met all Shrink objectives. Was chosen by Market Manager to travel with a team to help and train struggling stores to Achieve their Goals before I retired from Wal-Mart

Store Manager NHM Grocery Store (Levittown Long Island NY) July 2014 - August 2016

Operations/Grocery Manager – Online Grocery

Supervised 8 Assistant Store Managers on a daily basis to achieve retail grocery goals which included sales and profit with a team of 12 Department Managers and Two Hundred and Fifty (250) total Associates

Developed and executed daily plans for Inventory flows; Drafted Quality documentation for validation to complete objectives for stocking the store to meet customer in stock expectations

Assessed and evaluated the performance and compliance of Management and all Associates, coordinated Training with HR team to ensure all certifications were met by OSHA Standards and Wal-Mart Inc; maintained and drove discipline to ensure we were in compliance at all times

Supervised and over seared the implementation of the Shrink objectives for the store

Ensured stored achieved financial goals on a Daily, Weekly, Monthly and Yearly basis over last year numbers, and ensuring all payroll budget goals were in line with company expectations

Executed and managed all Vendor Partner goals which included inventory, stocking the store, implementation of all feature plans and all compliance/shrink execution on Daily, Weekly, Monthly and Yearly basis

Implemented all new grocery role out programs and Audits

Big Win – Achieved Bonuses for the 2 years in that role by increasing sales and profits, with no fines from OSHA or Compliance Issues and met all Shrink objectives. Was Number one in sales volume of all Wal-Mart NHM grocery stores during my tenure.

District Manager Auto Center Wal-Mart Inc Stores (Charleston Market SC/Atlanta Market GA) July 2005 - October 2010

District Manager (MTS) – Supervised 12 Auto Center stores from Charleston area down to Hilton Head SC/ Supervised 14 stores Covington, Conyers in Atlanta GA

Supervised 12 Assistant Auto Store Managers on a daily basis to achieve Auto retail goals which included sales and profit with a team of 12 Department Managers and 12 Service Managers, 12 Support Managers and Hundred and Twenty (120) total Associates

Supervised 14 Assistant Auto Store Managers on a daily basis to achieve Auto retail goals which included sales and profit with a team of 14 Department Managers and 14 Service Managers, 14 Support Managers and Hundred and Seventy (170) total Associates in the Atlanta Market

Executed all Certifications in service area in each market with vendor partners and management. I received MTS (Market Technical Specialist Certification) from Wal-Mart INC Home Office which was a requirement

Developed and executed daily plans for Inventory flows; Drafted Quality documentation for validation to complete objectives for stocking the Auto store to meet customer in stock expectations

Assessed and evaluated the performance and compliance of Auto Management and auto Associates, coordinated Training with HR team to ensure all certifications were met by OSHA Standards and Wal-Mart Inc; maintained and drove discipline to ensure we were in compliance at all times in the Auto Center

Supervised and over seared the implementation of the Shrink objectives for the store in the Auto Center

Ensured All Auto Centers achieved financial goals on a Daily, Weekly, Monthly and Yearly basis over last year numbers, and ensuring all payroll budget goals were in line with company expectations

Executed and managed all Vendor Partner goals for the Auto Centers which included inventory, stocking the store, implementation of all feature plans and all compliance/shrink execution on Daily, Weekly, Monthly and Yearly basis

Implemented all new Auto Roll Outs role out programs which included Tires, Tire Pressure Monitoring Systems & Batteries, and all Audits

Was chosen for Accident reviews by Market Managers from different Markets to do investigations because of my zero accidents and my video expertise. I was called by Home Office to meet with Wal-Mart Lawyers to prep for cases of Wheel offs accidents

Big Win – Achieved Bonuses for the 5 years in that role, with no fines from OSHA or Compliance Issues and met all Shrink objectives. Was in top 100 Markets out of 4,500 all the Auto Center Markets based 20 Objective Performance Rating System in Wal-Mart Inc which when I took over those markets they were in the thousands. I also led the SC Market to become Lube Rodeo Champions completing a Ten pt. oil service in less than 5 minutes and 4 Tires installed and balanced in less than 30 minutes out all the markets in South Carolina and North Carolina during

TLE Auto Store Manager (Atlanta, GA) April 2003 – July 2005

Supervised 3 Hourly Managers on a daily basis to achieve Auto and Service Center goals which included sales and profit with a team of 30 total Associates

Developed and executed daily plans for Inventory flows; Drafted Quality documentation for validation to complete objectives for stocking the Auto and Service Center store to meet customer in stock expectations

Assessed and evaluated the performance and compliance of Hourly managers and all Associates, coordinated Training with HR team to ensure all certifications were met by OSHA Standards and Wal-Mart Inc; maintained and drove discipline to ensure we were in compliance at all times

Supervised and over seared the implementation of the Shrink objectives for the Auto and Service Center

Ensured Auto and Service Center achieved financial goals on a Daily, Weekly, Monthly and Yearly basis over last year numbers, and ensuring all payroll budget goals were in line with company expectations

Executed and managed all Vendor Partner goals which included inventory, stocking the Auto and Service Center, implementation of all feature plans and all compliance/shrink execution on Daily, Weekly, Monthly and Yearly basis

Big Win – Achieved Bonuses for the 2 years in that role by increasing sales and profits, with no fines form OSHA or Compliance Issues and met all Shrink objectives. Was chosen by Market Manager to travel with a team to help and train struggling Auto and Service Centers to Achieve their Goals.

Assistant Store Manager (Charleston, SC) March 2000 – April 2003

Supervised 7 Department Managers on a daily basis to achieve retail goals which included sales and profit with a team of 50 Fifty (50) total Associates

Developed and executed daily plans for Inventory flows; Drafted Quality documentation for validation to complete objectives for stocking the store to meet customer in stock expectations

Assessed and evaluated the performance and compliance of Department Managers and all Associates, coordinated Training with HR team to ensure all certifications were met by OSHA Standards and Wal-Mart Inc; maintained and drove discipline to ensure we were in compliance at all times

Supervised and over seared the implementation of the Shrink objectives for the area I Supervised

Ensured my area of supervision achieved financial goals on a Daily, Weekly, Monthly and Yearly basis over last year numbers, and ensuring all payroll budget goals were in line with company expectations

Executed and managed all Vendor Partner goals which included inventory, stocking the store, implementation of all feature plans and all compliance/shrink execution on Daily, Weekly, Monthly and Yearly basis

Big Win – Achieved Bonuses for the 3 years in that role by increasing sales and profits, with no fines form OSHA or Compliance Issues and met all Shrink objectives. Was selected rising star out 150 ASM to go to Home Office, year beginning meeting to get training to be put Promotion list. I was 1 of two ASM Gold Stars for 2002 that year.

High School High School Diploma

Greenwood High Graduation Date: May, 1979

University of Phoenix 6 months 2002

Piedmont Technical college 12 months

CERTIFICATIONS COURSEWORK

Business Administration Business Major Classes (Greenwood High)

Bachelor’s Degree (Univ of Phoenix)

Computer Science (Piedmont Tech)

TECHNOLOGY SKILLS

MTS – Market Technical Specialist Wal-Mart Auto Center

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