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Administrative Assistant Customer Service

Location:
Los Angeles, CA
Posted:
April 02, 2023

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Resume:

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Nevaeh Bernal

OBJECTIVE

Organized, experienced, detail-oriented, team player. With a proven

ability to provide excellent customer service, adaptability, and anticipation of employer needs. Eager for growth and new opportunities. Los Angeles, CA

213-***-****

adwait@r.postjobfree.com

Skills

● Attention to detail

● Conflict Resolution

● Leadership

● Social skills

● Safe work practices

● Patient Personal Care

● Phone etiquette

● Customer Service

● Organizational

Skills

● Problem solving

● Team Building

● Punctual

● Responsible

● Cash Handling

● Microsoft Office

● Multi-tasking

EXPERIENCE

Administrative Assistant - YouthBuild Charter School - Lennox, CA January 2020 - Present

● Provided efficient and professional administrative and clerical management to colleagues and supervisors; provided excellent customer service to students and staff.

● Effectively managed high volume telephone calls, emails, and collected/sort mail.

● Consistently supported staff with various office programs such as MS Office, Excel, Word, and general office machines such as fax machines, phones, and printers.

● Process sensitive data and handle correspondence and dictation with uncompromised integrity and confidentiality.

● Served in on-call rotation, responding to urgent, after hour calls, staffing, and as needed support

● Maintained the office conference room, break room, set up for meetings, orientations, school events, and managed all office equipment.

Children Support Staff - Oceangate Ministries - Hawthorne, CA February 2021 - December 2022

● Cared for Children between the ages of 2 weeks old to 10 years old with daily physical and emotional needs.

EDUCATION

High-School Diploma

YouthBuild Charter School

Lennox, CA

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● Performed all cleaning duties, including sweeping, mopping, dusting, polishing, vacuuming, and ensuring all spaces are cared for and inspected according to health standards.

● Meal preparation in accordance with complex requests and dietary needs.

● Create innovative and educational games using arts and crafts, children’s books, and light exercises that improved speech and self-confidence

● Play with children and read bible stories, improving children’s interest in reading and storytelling

Private Duty Caregiver - Various Private Clients - Los Angeles, CA April 2019 - Present

● Performed all housekeeping duties, including sweeping, mopping, dusting, polishing, vacuuming, and ensuring all rooms are cared for and inspected according to standards.

● Managed all care, needs, and daily activities, including personal hygiene, and transferring from chair to bed.

● Meal preparation in accordance with complex request and dietary needs.

● Effectively managed telephone calls, emails and collected/ sort mail

● Able to process sensitive data and handle all correspondence and dictation with uncompromised integrity and confidentiality. 2



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