Kenneth Gibson

E-Mail adwaih@r.postjobfree.com

***** ******** *** ********* ** 44128 Phone 216-***-****

A Senior Loan Officer/Processor with proven experience in providing customer service and credit analysis.

QUALIFICATIONS

Customer oriented –Weekly Sales Training.

Knowledge of Calyx, Encompass, Point, FHA, Du/DO Submission.

Excellent Customer Service Skills

Experience

JPMorgan Chase Bank

September 12 2016 to Present

Operation Specialist

As a Correspondent Operations Analysts I am responsible to facilitate the funding process for our correspondents. This includes proactive follow up calls, establishing deadlines, and answering operational questions.

Receive and analyze legal and credit documentation including Trid Documents, notes, and title

Serve as a communication point for Correspondents and Account Executives via email and telephone

Facilitate the funding process by proactively managing an assigned pipeline

Understand the entire life of loan process in order to answer inbound questions

Inform the Correspondent of outstanding suspense conditions

December 06 2010 to Present Loan Processor

DUTIES & RESPONSIBILITIES

As applicable, orders appraisals, title, survey, verifications, and any other items required for loan approval; conducts regular follow-ups with outside sources regarding outstanding documents.

Reviews all disclosures for completeness and compliance.

Monitors rate lock information for data integrity and expiration dates; communicates discrepancies to the Loan Officer.

Maintain accurate pipeline to ensure proper projections, closings, and regulatory compliance with Company, Federal, and State standards.

I also prepare, when applicable, “Declination Letters.” Ensures accurate disclosure of the reason(s) for the adverse action as soon as it is determined that applicants do not qualify.

Updates loan officer and customers on loan status

Maintains communication with customers throughout the loan process, assisting them with any questions and notifying them of any additional requirements.

American Mortgage Service Company

February 2006 - Present LOAN OFFICER/ Assistant Manager Parma, OH

Analyze loans for new customers placing them in a mortgage that fits their need using Calyx software application. My responsibilities also consisted of assisting other loan officers with selling their deals; analyzing credit reports and answering any question they may have while the office manager was unavailable.

Assured Mortgage

April 2004 - February 2006 Loan officer Cleveland, OH

Evaluate new loans for refinance or purchase using Point software finding deals that suite the needs of the customer. As a senior loan officer, I further assisted other loan officers with closing deals as well as answering any questions when the office manager was not available.

AAA Mortgage

February 1999 - February 2004 loan officer Cleveland, OH

Consider new customers for credit worthiness as a loan officer using desktop underwriting. I also assisted other loan officers with online approvals with several investors.

Education

Cuyahoga Community College

Business Law

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