Virtual property management supervisor

LEE E MASSANGALE

Conway, AR ***** 206-***-**** *******@*******.***

Professional Summary

Dedicated Property Management professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Accomplishments

Used Microsoft Excel to develop inventory tracking spreadsheets. Supervised team of [6 staff members.

Collaborated with team of 6 in the development of Property Appearance. Timely response to work orders, and conducted preventative maintenance on water pump distribution, and monitoring property Generator.

Skills

Basic computer skills, Word, Excel, Yardi,

Onsite, AMSI, One Drive,Task, Dial Pad, KPI

Spread sheet, stream

Basic electrical certificate

Learning and receiving fair housing laws

certificate, and other courses.

Employee Performance Evaluations

Staff Management

Preventive Maintenance

Employee Scheduling

Crew Coordination

Equipment Troubleshooting

Team Supervision

Inventory Monitoring

Emergency Response

Work History

Virtual Maintenance Supervisor 01/2022 to 08/2023

HappyCo – San Francisco, CA

501-0667

Email: *******@*******.***

Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.

Resident Manager 07/2020 to 02/2021

Pacific Village Condominiums – Bellevue, WA

Responded to Common Area Maintenance (CAM) inquiries. Developed annual operating budgets and forecasts, as well as sales and marketing plans. Advertised on internet ad forums and obtained potential residents through lead generation. Monitored and tracked payments and expenses, providing timely and accurate financial reports.

Maintenance Manager 11/2020 to 07/2021

Pinnicale – Seattle, WA

Managing Of staff, and Vendors, helping conduct various Fire and safety Inspections, Assisting in safety meetings, and tests, so that the building is up to code Finalizing Vendor scope of work bids, and contracts, properly, conducting unit move out inspections

Ordering, and keeping track of Maintenance supplies, and scheduling unit turns for Maintenance staff, and vendors, while also, helping to Maintain, the property budget. My daily duties, involved Scheduling and preparing units for turns, with various vendors, managing other employees, and ensuring work orders were resolved in a timely fashion. Maintenance Manager 10/2017 to 09/2019

Holland Residential – Seattle, WA

Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.

Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.

Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.

Negotiated contracts with vendors for cost-effective materials procurement. Maintenance Supervisor 09/2014 to 10/2017

Greystar Property Management – Seattle, WA

My daily duties, involved Scheduling and preparing units for turns, with various vendors, managing other employees, and ensuring work orders were resolved in a timely fashion. Assistant Manager 12/2013 to 06/2014

Charbonneau Apartments – Seattle, WA

Completed final move-out walk-throughs with tenants to identify required repairs. Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.

Verified income, assets, and expenses, and completed file tracking sheet for each applicant. Introduced and monitored effective lease renewal programs to maintain high occupancy rates.

Showed apartments to potential tenants and answered questions regarding community. Maintenace Sup./Leasing Consultant 08/2009 to 05/2013 City Watch Apt – Seattle, WA

Responded to requests and scheduled appointments for property showings. Maximized rental income while minimizing expenses through effective planning and control. Monitored and tracked payments and expenses, providing timely and accurate financial reports.

Wrote and submitted reports to highlight developments and statistics of occupied properties. Communicated effectively with owners, residents, and on-site associates. Verified tenant incomes and other information before accepting lease applications. Education

Certificate Property Management Management, and Real Estate Construction, and Investment Counting Education Of Property

Rockwell institute - Seattle, WA

Management, Management, and Real estate Construction, owner investment. Soph. Advertising/ Communication 1994

Central Baptist College - Conway, AR

GPA: 2.7

Diploma 1992

Conway High School - Conway, AR

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