Tetyana Kovalchuk
Palm Beach Gardens, Florida *3410.
**************@*****.***, 772-***-****
Profile
To obtain a role as a medical assistant in which I can apply my educational background and time management skills to provide quality assistance to both physicians and patients.
Work Experience
Riviera Beach Integrated Care - Medical Assistant
October 2022 - Present
• Greet all incoming patients
• Answer phone calls, direct calls to appropriate party, return calls, and respond to voicemails
• Schedule and confirm appointments
• Enter patient information into practice software
• Verify insurance and collect and post payments
• Submit billing information to billing providers
• Administrative functions to support clinic, including but not limited to:
Data entry
Photocopying
Prior authorizations
Faxing
Obtaining records
• Coordinate telephone communication with patients, families, referring providers and other members of the health team and utilizing follow-up system to assure care follow up and coordination is accomplished
• Utilize scripted call backs to relay messages from the clinical licensed professional
• Assist with preparing patients for examination
• Obtain patient medical history
• Obtain vital signs (temperature, pulse, respirations, blood pressure, height and weight)
• Document results and patient information in appropriate systems and/or EMR
• Review medication list and history and physical form prior to patient seeing the physician
• Instruct patients with follow-up instructions as necessary
• Contact patients regarding test results or for other related reasons
• Perform clerical duties necessary for the physicians to see patients
• Schedule and obtain authorizations for diagnostic tests at physician's request
Dr. Ronald Rubin, DMD - Oral & Maxillofacial Surgery - Dentist Assistant
January 2004 - January 2018
• Supports dental care delivery by preparing treatment room, patient, instruments, and materials
• Performs procedures in compliance with the Dental Practice Act.
• Prepares treatment room for patient by following prescribed procedures and protocols.
• Readies patient for dental treatment by welcoming, comforting, seating, and draping patient.
• Provides information to patients and employees by answering questions and requests
• Assembles instrumentation by sterilizing and delivering instruments to treatment area, positioning instruments for dentists access, suctioning, and passing instruments.
• Provides materials by selecting, mixing, and placing materials on instruments and in the patients mouth.
• Provides diagnostic information by exposing and developing radiographic studies and pouring, trimming, and polishing study casts.
• Maintains patient appearance and ability to masticate by fabricating temporary restorations and cleaning and polishing removable appliances.
• Helps dentist manage dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply, and emergency telephone directory.
• Educates patients by giving oral hygiene, plaque control, and postoperative instructions.
• Documents dental care services by charting in patient records.
• Maintains patient confidence and protects operations by keeping information confidential.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations.
• Protects patients and employees by adhering to infection-control policies and protocols.
• Ensures operation of dental equipment by completing preventive maintenance requirements, following manufacturers instructions, troubleshooting malfunctions, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques.
• Maintains dental supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies.
• Conserves dental resources by using equipment and supplies as needed to accomplish job results.
• Contributes to team effort by accomplishing related results as needed.
Education
Florida Career College - Medical Assistant Technician
January 2023
Gaile Skarola Dental Assistant Organization - Dental Assistant
December 2002
LICENSES
CPR
July 2022 - July 2024
CERTIFICATIONS
OSHA/HIPPA/HIV
July 2022 - July 2023