Service Representative Data Entry
Resume:
Lashundra Maddox
Looking for work in the field of customer service or housekeeping
Birmingham, AL 35234
***************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Inventory Specialist
WIS International - Birmingham, AL
June 2022 to September 2022
Keep track of the goods and supplies in a store or warehouse and manages orders to facilitate sales or production. Signing off on shipments, counting the number of available products and placing orders for more inventory according to demand.
Customer Service Representative
Teleperformance - Salt Lake City, UT
February 2021 to January 2022
• Assisted customers with a warm and professional attitude
• Booked appointments
• Handled emails, inbound calls, and outbound calls
• Kept records of customer complaints
• Interacted with customers through live chat
• Assisted customers with questions
• Managed customer accounts
• Performed data entry for customer information
Office Assistant
BIRMINGHAM HEALTHCARE - Birmingham, AL
September 2012 to June 2015
•
Education
High school diploma
Skills
• Customer Service
• Computer Operation
• Sales
• Microsoft Office (3 years)
• Live Chat
• Help Desk
• Technical Support
• Call Center
• Customer Support
• Desktop Support
• Network Support
• Computer Networking
• Microsoft Windows
Assessments
Customer focus & orientation — Familiar
May 2022
Responding to customer situations with sensitivity Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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