Lashundra Maddox

Looking for work in the field of customer service or housekeeping

Birmingham, AL 35234

adwaag@r.postjobfree.com

+1-205-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Inventory Specialist

WIS International - Birmingham, AL

June 2022 to September 2022

Keep track of the goods and supplies in a store or warehouse and manages orders to facilitate sales or production. Signing off on shipments, counting the number of available products and placing orders for more inventory according to demand.

Customer Service Representative

Teleperformance - Salt Lake City, UT

February 2021 to January 2022

• Assisted customers with a warm and professional attitude

• Booked appointments

• Handled emails, inbound calls, and outbound calls

• Kept records of customer complaints

• Interacted with customers through live chat

• Assisted customers with questions

• Managed customer accounts

• Performed data entry for customer information

Office Assistant

BIRMINGHAM HEALTHCARE - Birmingham, AL

September 2012 to June 2015

•

Education

High school diploma

Skills

• Customer Service

• Computer Operation

• Sales

• Microsoft Office (3 years)

• Live Chat

• Help Desk

• Technical Support

• Call Center

• Customer Support

• Desktop Support

• Network Support

• Computer Networking

• Microsoft Windows

Assessments

Customer focus & orientation — Familiar

May 2022

Responding to customer situations with sensitivity Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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