CHERYL L. POLK
Memphis, TN *****
***************@*****.***
Patient focused Certified Medical Assistant, Supervisor with over 16+ years working in fast paced environments with a track record of consistent top performance. I possess a genuine passion for delivering premium compassionate patient care. Show extreme attention to detail by performing administrative and clinical task, a superior work ethic and a congenial attitude that help put patients at ease. Looking to secure a position with reliable like-minded teammates, opportunity for personal growth and professional advancement.
EXPERIENCE
03/2017 – PRESENT MEMPHIS, TN
SUPERVISOR/MEDICAL ASSISTANT, MID-SOUTH PULMONARY SPECIALIST
• Manage a staff of 6 Medical Assistants and X-Ray Technicians
• Responsible for training 8 new medical assistant new hires and temporary personnel
• Oversee multiple related responsibilities with a high level of proficiency, such as taking patient vital signs, medical history, performing injections, venipunctures, immunizations, and test per guidelines
• Contribute as a pivotal member of the healthcare team by providing on going assistance to 4-6 doctors, front desk staff, office managers, and Respiratory Therapists to guarantee seamless office operations and optimal patient care
• Adhere to OSHA and HIPPA regulations while standardizing quality control methods resulting in improved patient satisfaction
• Coordinate efficient flow of an average of 80+ patients daily 12/2012 –03/2017 MEMPHIS, TN
MEDICAL ASSISTANT, CARY FINN INTERNAL MEDICINE
• Patient assessments
• Medication refills
• Data entry
• Billing & Coding
• Stock exam rooms
• Blood draws/injections
• Prep for in-house GYN
• Schedule diagnostic test
• Lab result follow-up
• Assist with referrals
• Medical documentation
• Perform EKG
04/2012 –06/2012 MEMPHIS, TN
MEDICAL ASSISTANT, MAXIM STAFFING/CAMPBELL CLINIC
• Patient assessments
• Assist with injections
• Set-up and draw injections
• Schedule MRI and Physical therapy
• Stock exam rooms
06/2007–01/2012 MEMPHIS, TN
MEDICAL ASSISTANT/PHLEBOTOMIST, MEMPHIS HEART CLINIC/WEST CLINIC
• Patient assessments
• EKGs/24-hour Holter Monitor
• Blood draw/injections
• Billing and coding
• Experience Anticoagulation assessments
• Medication refills
• Data entry, input lab results
• Calibrate lab machines/education
• Medical documentation for provider to review
EDUCATION
CERTIFICATE OF COMPLETION 2006
Medical Assisting, DELTA TECHNICAL SCHOOL
SKILLS
• Medical Supervisor
• Medical Billing
• Health Insurance
• Venipuncture
• GEMMS/NEXGEN
• Claim/Word Processing
• Microsoft Office
• Software EPIC
• EKGs
• OSHA/HIPPA
• Injections
• EMR Software
• Data Entry
• Team Productivity
• Customer Service
CERTIFICATIONS
Certified Medical Assistant (NCCT)
CPR, BLS and First Aid (AED)