Customer Service Restaurant

Kylie O’Donnell

** ***** ******

Saugus, MA *****

***********@*****.***

781-***-****

Education

University of Tampa, Florida Economics Major

Bachelor of Science Criminology and Criminal Justice Minor

3.7 GPA Graduating May 2024

Relevant Coursework

•Business Statistics and Analytics

•Excel fluent course, analyzed data through excel

•Financial Accounting Information

•Exhibited knowledge of accounting principles, and further put them into practice

•Introduction to Global Business

•Participant in a live global trading simulation

Work Experience

Sissy K’s Restaurant & Bar Boston, MA

The Wild Rover Restaurant & Bar (Summer/Winter break)

Server

•Answering questions about the menu

•Providing food and/or drink suggestions

•Providing food and drink items

•Delivering and accurate bill promptly and at the right time

•Maintaining food safety measures

•Processed payments for takeout orders/mobile orders via cash register or POS machine

•Delivered positive customer service

Sabatino's Restaurant Wakefield, MA

Hostess (Summer/Winter break)

•Seated customers strategically to evenly distribute for waitresses when seating was limited due to pandemic.

•Processed all take out orders during pandemic which resulted in high volumes

•Processed payments for takeout orders/mobile orders via cash register or POS machine

•Delivered positive customer service during the pandemic

Special skills

• Computer: Excel, Photoshop, PowerPoint, Word

•Customer Service, Excellent Verbal Skills, Time Management, Communication, Active Listening and Learning, Critical Thinking, Decision Making, Ability to accept criticism and work well under pressure.

Scholarships or awards

•University of Tampa Minaret Merit Scholarship

•University of Tampa Dean’s List

Contact this candidate