JENNIFER BALES

Email: adw9ze@r.postjobfree.com

EMR Billing,Coding,Med lis

Clinical Support

Operational Training

Clinical Associate

EMPLOYMENT HISTORY

Associate Clinical Operations Specialist- GEHA

Clinical-Operations / Clinical data/HEDIS /Medical Records /Operational Trainer

10/06/2022 – Present

Conduct Training and Supervising for New employees during department training. Conceptualize training materials based on department strategies, initiatives, and campaigns. Meeting personal “Call Goals” at same time.

Consult with other trainers, managers, and leadership communicate training schedule and training goals.

Report to Supervisors training related “reports” establish guidelines, workflow, department expectations.

Participate in special projects including work in groups and/or coordination of continuity of care for members, HEDIS coordination outreach.

Provides timely, accurate processing with detailed documentation.

Comprehensive medical history, reconciled gaps in care lists, structured follow up with Members.

HEDIS on-site chart review.

Collection and extraction of annual HEDIS data includes researching member/provider data as well as member “gaps” in coverage.

Diagnostic Radiology Student- CMC Medical Center

Clinical-Imaging / ER/ OR/ Fluoroscopy/ Medical Office Building

9/13/2021 – Present

Worked efficiently in “High Stress” Emergency Department while coordinated, triage for physician to treat, documented, and inputted patient care data.

Patient Intake from ER on time evaluated rotation.

Working in ER with ability to use assessment skills, HIPPA, EMR.

Provides patient care service using imaging modalities in safe manner, always demonstrating competence/safety.

Knowledge of interdepartmental functions. EMR / Billing

Confirming Benefits & Eligibility for Medicare & Medicaid Community & State plans.

Maintains Imaging records and reports legal files

Provides timely, accurate processing with detailed documentation.

Comprehensive medication history, reconciled EMR medication lists, structured medication history and billing.

Generate Med list identify duplicate therapies and improve inaccurate medication.

Triage Patients for ordered Diagnostic Imaging. Proper positioning of patient while using Siemens, GE Xray machine knowing safe regulations and techniques for machines Radiation Exposures.

Custodial Building LEAD-Hall McCarter EDU Center -Resigned due to Child Diagnosed with Cancer.

10/15/2015 – 01/23/2017

Leads staff as main contact for Professional Development as well as internal and external programs, workflow, district events.

Attends in-service training, workshops, professional dev.

Prepares site for daily operations for staff, public, admin.

Communicates with front office administration orders, scheduled operations, customer follow-up.

Building/Office Manager -Tom’s RV &Boat Sales (Hallmark Trailers)

09/01/2002 – 4/22/2015

Use of Computer Applications or other Automated Systems; Spreadsheets, Word, MADA database software.

Multi-phone lines systems

Report Sales to State of Missouri

Answers department calls; executing report request and orders, Send-out requests.

Troubleshooting of departmental issues as assigned

Manager of 80,000sq ft Education Center (6) Sub

HistologFf

Address

826 SE 19th St.

Oak Grove, MO. 64075

816-***-****

Phone Number

adw9ze@r.postjobfree.com

BLS Certification:

June 2022-June 2023

Radiographic Sciences Bachelor Degree (Equivalent: 73 credit hours completed Avila University (Program) GPA 3.2

August 2021

Diploma, HI set ETS#IQH65542

Blue River Community College

May 2003

High school Diploma

Truman Senior High School, Independence Missouri

May2000

EXPERTISE

HT, ASCP Certification No: 24568

I am an organised, creative, and highly efficient Fashion Blogger / Writer who is capable of producing and delivering online content that engages audiences and drives recognition. Thriving within a high pressure, deadline driven environment I love the challenges that content delivery brings and am always looking for the next fashion trend or idea that could take social media by storm and go viral.

Research Assistant / Histotechnologist

Kansas City, Kansas / April 2013- Present

I work closely with BRCF Blood Lab, BRCF Data Team, KUMED Surgical Pathology Dept. and KU Clinical Trials Offices to provide outstanding histology services to Researchers and Patients in the most efficient and accurate manner possible utilizing and maintaining many computer systems and Laboratories.

Process, Embed, and Section all BRCF FFPE blocks for Quality Control Review and Release to Researchers.

Regularly performs Research based IHC both manually to create staining protocols and Automated by programming Bio-Care’s Intellipath Instrument; to include Antigen Retrieval, the use of a small set of detection kits, titration, selection of proper antibodies and control tissues.

Performs frozen sections and maintains cryostat for Research samples and Clinical requests; for The Cancer Genome Atlas cut frozen sections for entire shift while maintaining sterile chamber and keeping tissue sterile & frozen; project duration 2 years.

Creates and maintains SOPs for Histology Core Lab/BRCF

Facilitates work up of Clinical Trial requests for unstained slides, stains, core punches, and RNase free sections for RNA/DNA. Increased volume by 60% from 2016 to present.

Collects slides and Data to review with Supervising Pathologist to construct Tissue Micro Array blocks for Research.

Creates Cellient Cell Blocks from PI submitted tumor spheroids

Performs Aperio Scanning, Ariol Scanning, and HALO image Analysis with the Ariol 4.0 by Leica

Regular use of REDCAP, I-lab, OpenSpecimen, SharePoint, Co-Path, Micro-Soft Office, SunQuest, Vantage, Ventana

Training of Students, Researchers, and Post Doctors in histology practices and Scanning/Image Analysis.

EMPLOYMENT HISTORY

EDUCATION

CONTACT

Clinical Experience CMC Imaging Department, ER, OR(Surgery), Fluro, Medical offices.

5/5/2021-Current

Assist the Radiologist physician with process of imaging and diagnosing illness/ injury.

Medical Terminology

Equipment Protocols

Radiation Safety and Protection

Operation of C-Arm Machine during Surgery

Assisted Interventional Radiologist in FNA procedure in Radiology.

Mobile Imaging throughout multiple departments Maintained Documentation.

Patient Communication - HIPPA Compliant Training

Use of PACS Medical Imaging Systems

Imaging Software

Navigate electronic medical records (EMRS)

Anticipate and investigate needs of Doctors, Surgeons, Patients complex needs providing sources of information and access to specialist.

Use EMR to provide access to information and resources that point primary care providers toward the best approach to various conditions they may encounter.

Knowledge of lab data as well as disease outcomes

Department Lead

I enjoy being a part of a TEAM while working together toward the same goals

HARD WORKING

Proven passion for providing support in several sectors of HealthCare in a High Stress High Volume Department.

ACCURATE

Trained attention for detail and able to make pertinent observations for cost effective high- volume workload completion while maintaining privacy of patient information.

DEDICATED

I am proud to have earned a Performance Scholarship for mu GPA at Avila University.

OPTUM

Tara Stearns

United Health Care Contact info:

adw9ze@r.postjobfree.com

Cell: 1-402-***-****

GEHA

Amy Carey

Senior Clinical Operations Spec

HEDIS Quality Management

adw9ze@r.postjobfree.com

Contact info

Cell: 913-***-****

Microsoft Excel, Word, OneNote, Teams

TRAITS

PROMOTIONS/AWARDS

Awarded Building Excellence 2017

Blue Springs School District

Build Lead with 3 Employees managed under my service at the BSSD.

HIPPA Training

MED Terminology

EMR/Billing

BLS Certification

EMR Coding

ACHIEVEMENTS

SKILLS

REFERENCES

EMPLOYMENT HISTORY (CONTINUED)

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