Research Assistant Operations Specialist
Resume:
JENNIFER BALES
Email: ***********@*****.***
EMR Billing,Coding,Med lis
Clinical Support
Operational Training
Clinical Associate
EMPLOYMENT HISTORY
Associate Clinical Operations Specialist- GEHA
Clinical-Operations / Clinical data/HEDIS /Medical Records /Operational Trainer
10/06/2022 – Present
Conduct Training and Supervising for New employees during department training. Conceptualize training materials based on department strategies, initiatives, and campaigns. Meeting personal “Call Goals” at same time.
Consult with other trainers, managers, and leadership communicate training schedule and training goals.
Report to Supervisors training related “reports” establish guidelines, workflow, department expectations.
Participate in special projects including work in groups and/or coordination of continuity of care for members, HEDIS coordination outreach.
Provides timely, accurate processing with detailed documentation.
Comprehensive medical history, reconciled gaps in care lists, structured follow up with Members.
HEDIS on-site chart review.
Collection and extraction of annual HEDIS data includes researching member/provider data as well as member “gaps” in coverage.
Diagnostic Radiology Student- CMC Medical Center
Clinical-Imaging / ER/ OR/ Fluoroscopy/ Medical Office Building
9/13/2021 – Present
Worked efficiently in “High Stress” Emergency Department while coordinated, triage for physician to treat, documented, and inputted patient care data.
Patient Intake from ER on time evaluated rotation.
Working in ER with ability to use assessment skills, HIPPA, EMR.
Provides patient care service using imaging modalities in safe manner, always demonstrating competence/safety.
Knowledge of interdepartmental functions. EMR / Billing
Confirming Benefits & Eligibility for Medicare & Medicaid Community & State plans.
Maintains Imaging records and reports legal files
Provides timely, accurate processing with detailed documentation.
Comprehensive medication history, reconciled EMR medication lists, structured medication history and billing.
Generate Med list identify duplicate therapies and improve inaccurate medication.
Triage Patients for ordered Diagnostic Imaging. Proper positioning of patient while using Siemens, GE Xray machine knowing safe regulations and techniques for machines Radiation Exposures.
Custodial Building LEAD-Hall McCarter EDU Center -Resigned due to Child Diagnosed with Cancer.
10/15/2015 – 01/23/2017
Leads staff as main contact for Professional Development as well as internal and external programs, workflow, district events.
Attends in-service training, workshops, professional dev.
Prepares site for daily operations for staff, public, admin.
Communicates with front office administration orders, scheduled operations, customer follow-up.
Building/Office Manager -Tom’s RV &Boat Sales (Hallmark Trailers)
09/01/2002 – 4/22/2015
Use of Computer Applications or other Automated Systems; Spreadsheets, Word, MADA database software.
Multi-phone lines systems
Report Sales to State of Missouri
Answers department calls; executing report request and orders, Send-out requests.
Troubleshooting of departmental issues as assigned
Manager of 80,000sq ft Education Center (6) Sub
HistologFf
Address
826 SE 19th St.
Oak Grove, MO. 64075
Phone Number
********.*****@****.***
BLS Certification:
June 2022-June 2023
Radiographic Sciences Bachelor Degree (Equivalent: 73 credit hours completed Avila University (Program) GPA 3.2
August 2021
Diploma, HI set ETS#IQH65542
Blue River Community College
May 2003
High school Diploma
Truman Senior High School, Independence Missouri
May2000
EXPERTISE
HT, ASCP Certification No: 24568
I am an organised, creative, and highly efficient Fashion Blogger / Writer who is capable of producing and delivering online content that engages audiences and drives recognition. Thriving within a high pressure, deadline driven environment I love the challenges that content delivery brings and am always looking for the next fashion trend or idea that could take social media by storm and go viral.
Research Assistant / Histotechnologist
Kansas City, Kansas / April 2013- Present
I work closely with BRCF Blood Lab, BRCF Data Team, KUMED Surgical Pathology Dept. and KU Clinical Trials Offices to provide outstanding histology services to Researchers and Patients in the most efficient and accurate manner possible utilizing and maintaining many computer systems and Laboratories.
Process, Embed, and Section all BRCF FFPE blocks for Quality Control Review and Release to Researchers.
Regularly performs Research based IHC both manually to create staining protocols and Automated by programming Bio-Care’s Intellipath Instrument; to include Antigen Retrieval, the use of a small set of detection kits, titration, selection of proper antibodies and control tissues.
Performs frozen sections and maintains cryostat for Research samples and Clinical requests; for The Cancer Genome Atlas cut frozen sections for entire shift while maintaining sterile chamber and keeping tissue sterile & frozen; project duration 2 years.
Creates and maintains SOPs for Histology Core Lab/BRCF
Facilitates work up of Clinical Trial requests for unstained slides, stains, core punches, and RNase free sections for RNA/DNA. Increased volume by 60% from 2016 to present.
Collects slides and Data to review with Supervising Pathologist to construct Tissue Micro Array blocks for Research.
Creates Cellient Cell Blocks from PI submitted tumor spheroids
Performs Aperio Scanning, Ariol Scanning, and HALO image Analysis with the Ariol 4.0 by Leica
Regular use of REDCAP, I-lab, OpenSpecimen, SharePoint, Co-Path, Micro-Soft Office, SunQuest, Vantage, Ventana
Training of Students, Researchers, and Post Doctors in histology practices and Scanning/Image Analysis.
EMPLOYMENT HISTORY
EDUCATION
CONTACT
Clinical Experience CMC Imaging Department, ER, OR(Surgery), Fluro, Medical offices.
5/5/2021-Current
Assist the Radiologist physician with process of imaging and diagnosing illness/ injury.
Medical Terminology
Equipment Protocols
Radiation Safety and Protection
Operation of C-Arm Machine during Surgery
Assisted Interventional Radiologist in FNA procedure in Radiology.
Mobile Imaging throughout multiple departments Maintained Documentation.
Patient Communication - HIPPA Compliant Training
Use of PACS Medical Imaging Systems
Imaging Software
Navigate electronic medical records (EMRS)
Anticipate and investigate needs of Doctors, Surgeons, Patients complex needs providing sources of information and access to specialist.
Use EMR to provide access to information and resources that point primary care providers toward the best approach to various conditions they may encounter.
Knowledge of lab data as well as disease outcomes
Department Lead
I enjoy being a part of a TEAM while working together toward the same goals
HARD WORKING
Proven passion for providing support in several sectors of HealthCare in a High Stress High Volume Department.
ACCURATE
Trained attention for detail and able to make pertinent observations for cost effective high- volume workload completion while maintaining privacy of patient information.
DEDICATED
I am proud to have earned a Performance Scholarship for mu GPA at Avila University.
OPTUM
Tara Stearns
United Health Care Contact info:
************@***.***
Cell: 1-402-***-****
GEHA
Amy Carey
Senior Clinical Operations Spec
HEDIS Quality Management
*************@*****.***
Contact info
Cell: 913-***-****
Microsoft Excel, Word, OneNote, Teams
TRAITS
PROMOTIONS/AWARDS
Awarded Building Excellence 2017
Blue Springs School District
Build Lead with 3 Employees managed under my service at the BSSD.
HIPPA Training
MED Terminology
EMR/Billing
BLS Certification
EMR Coding
ACHIEVEMENTS
SKILLS
REFERENCES
EMPLOYMENT HISTORY (CONTINUED)
Contact this candidate